OTP BANK JSC fills most of its managerial vacancies with internal candidates who were able to reveal themselves and realize their professional potential, said Kristina Feher, HR Director of OTP Bank, during a roundtable discussion on the personnel situation in the market organized by the Financial Club.
“Our internal growth programs are working effectively. Almost 70% of vacancies for managerial positions at the head office and in the branch network are filled by employees who develop, join training, and reveal their leadership qualities. We implement projects that allow our colleagues to delve deeper into the competencies they need, share experiences with other team members, and present their best practices. For example, we have mentoring programs from top management, as well as the Reading Club and the OTP Cinema Club, which combine the formats of interactive discussions of books and movies, thinking out of the box, and joint analysis of various success stories. And to share best practices within the company, we have been organizing Demo Day for several years in a row – an event for product teams that present new initiatives and solutions to all employees of the Bank,” said K. Feher.
According to her, OTP BANK is a financial institution with a strong team of professionals, which also gives young people without work experience the opportunity to prove themselves. “I believe that young staff is one of the key resources.
We fruitfully cooperate with 27 Ukrainian universities and twice a year we engage students for internships or training. Many of them stay with the Bank afterwards. In the first half of 2024, we started cooperation with 120 students, whom we will train over the coming months. Currently, there are 80 vacancies in the branch network, so we see an opportunity to close some of them through cooperation with talented young people. I can say that this approach is effective in our company,” added the HR Director.
The bank creates an environment in which employees feel protected and have the opportunity to realize themselves professionally. The staff is encouraged to develop and grow professionally, comfortable working conditions are created, and opportunities to be involved in work processes are provided. In addition, OTP BANK offers a flexible schedule, options to work remotely or in a hybrid format, as well as other individual approaches. “We remain as flexible as possible, so people can choose the format that they consider to be the most convenient and safe for organizing their working day,” said Kristina Feher.
According to the HR Director of OTP BANK, this has a positive effect. Employees appreciate reliability and stability, so the percentage of staff outflow is insignificant. Staff turnover in the first half of 2024 was less than 8%. At the same time, the Bank continues to actively develop various business lines, attract new specialists and implement initiatives that help it to be one of the leading companies in the financial market.
