Technological advancement and digitization of services are among the top priorities of OTP BANK JSC. To offer as many opportunities as possible, low-code and no-code platforms have been implemented, allowing businesses to develop their own processes and products.
This was announced by Lilia Lazepko, Member of the Management Board of OTP BANK, responsible for the business line of operational activities and IT, at a closed meeting of the UKRAINIAN BANKING SUMMIT, which brought together top managers of the banking industry, fintech companies, regulators, and market experts.
“The Bank’s operational efficiency indicator is one of the best in the OTP Group and among Ukrainian banks thanks to the technological sophistication of our processes. My dream is for all our processes to be fully digitized. At the Bank, we have decided that anyone who wants to develop new solutions will be able to do so, and we provide this opportunity. Those who possess technology are organically integrated into the banking sector,” she noted.
Lilia Lazepko also said that OTP Bank has been using a scoring model for a long time, and the retail loan portfolio is constantly improving thanks to modern technologies. At the same time, Lilia Lazepko noted that the digitalization of lending to legal entities should be more focused on data analysis, updating, and systematization, as the human factor is also very important in this area.
At one of the sessions of the UKRAINIAN BANKING SUMMIT, Hanna Horbenko, Director of the Compliance and Financial Monitoring Department at OTP Bank, said that artificial intelligence technologies in banks can be used to identify dishonest customers or those whose ultimate beneficiaries are persons included in sanctions lists.
“In addition, artificial intelligence can easily predict or identify existing new fraud schemes or money laundering methods based on data about the market situation, which always develops faster than the financial sector. AI is also useful for systematizing knowledge from the regulatory framework for compliance and financial monitoring, as this framework is very extensive,” she emphasized.
