Business news from Ukraine

Business news from Ukraine

“INGO” records surge in claims due to chronic and seasonal illnesses

25 June , 2025  

INGO Insurance Company attributes the 37% increase in the number of health insurance claims in January-March 2025 to the general deterioration in the health of the population.

“We attribute the increase in the number of claims to the general deterioration in the health of the population. Prolonged stress due to the war leads to an increase in chronic diseases and increases vulnerability to seasonal infections such as SARS, flu or covid. This year, the situation was exacerbated by weather conditions: the cold period lasted until the end of April, emphasizes Marina Zvarych, head of the personal insurance department at INGO, according to the company’s website.

In addition, according to her, the company is recording an increase in the number of cancer cases.

According to the report, in the first quarter, the company allocated UAH 174.2 million to cover expenses under health insurance contracts, and another UAH 3.38 million for accident-related insurance events.

Clients most often sought outpatient care, accounting for 54% of all claims. Another 22% were related to medicines.

Inpatient care accounted for 8% of claims, dentistry – 6%, ambulance calls – 1%, and another 10% were for other services provided for in the contracts. In accident insurance, injuries accounted for the bulk of claims, accounting for 64% of all claims. Another 14% were related to fatalities, 11% to critical conditions, and 6% to disabilities.

During the reporting period, INGO provided services to more than 58 thousand insured persons under health insurance programs and more than 25 thousand under accident insurance contracts. Most of the clients are employees of Ukrainian companies.

INGO Insurance Company has been providing insurance services for 30 years. Since 2017, the main shareholder has been the Ukrainian business group DCH.