Home appliances and electronics retailer Comfy (Comfy Trade LLC) reported an increase in revenue to UAH 55.8 billion at the end of 2025, which is 17% more than in 2024.
According to the company’s press release, the total number of customers in the chain grew by 8% to over 12.4 million. Online sales accounted for 33% of total revenue, while online sales made through the retailer’s app grew to 25%.
It is noted that last year the company continued to invest in an omnichannel customer experience, service personalization, and digital product development. At the end of the year, the NPS customer loyalty index was 65%, and the SCI service satisfaction index reached 95%.
The Black Friday period last year is mentioned separately, as it was one of the most successful in the company’s history. Revenue for the week during which the promotion was running increased by 12% year-on-year, the number of orders grew by 15%, and the average check increased by 5%. At the same time, during Black Friday week, Comfy ranked first in Google search results for home appliances and electronics, the retailer notes.
In 2025, Comfy opened six new stores in Kyiv and the Kyiv region, Zhytomyr, Odesa, Chernivtsi, and Mukachevo, as well as renovated and reformatted three stores, focusing on barrier-free retail spaces and providing areas for online order pickup. By the end of the year, the chain had 115 stores in 56 cities across Ukraine.
It is noted that the company created more than 500 new jobs throughout Ukraine, expanding its staff to 4,640 employees.
During the year, the company paid UAH 2.3 billion in taxes and fees to the state budget.
According to YouControl, Comfy Holdings Limited (100%, Cyprus) is the owner of Comfy Trade LLC, and Stanislav Ronis and Svitlana Hutsul are the ultimate beneficiaries.
