The national postal operator Ukrposhta reported a net loss of UAH 204.8 million for January–March 2026, which is UAH 1.1 million, or 0.5%, higher than in the same period of 2025, but 40% lower than projected in the plan, according to the company’s financial report.
According to the report, in the first quarter of 2026, Ukrposhta reduced its revenue by 0.1% or 5 million UAH to 3.34 billion UAH, which is 2% less than planned.
It is noted that in the first quarter of 2026, Ukrposhta handled 15.8 million domestic and international items of written correspondence (compared to 20.9 million in the first quarter of last year), 9.8 million parcels (11.1 million), and 18.3 million payments (22.4 million).
“Compared to the same period last year, there has been revenue growth in the segments of letter mail, money transfers, and payments, while revenue from other services has declined,” the report notes.
EBITDA for the reporting period decreased by 38.6% compared to the same period last year—to 25.4 million UAH.
The company emphasized that these figures were influenced by the loss of markets and company assets due to Russia’s aggression and stagnation in domestic demand for services.
Other reasons cited for the deterioration in financial results include delays in the rollout of additional services for customers, the shift of pensioners to banking services, the ongoing digitization of payments, and population decline.
The company has 7,193 customer service locations (7,235 a year ago), including 2,026 mobile postal branches (2,058), serving 21,300 settlements.
According to the report, Ukrposhta currently has 25,950 employees (28,860), and the average salary is 20,300 UAH (18,200 UAH). It is noted that the review of salaries for operational staff has also been postponed due to failure to meet financial targets.
Ukrposhta stated that a plan of measures to improve its financial condition was developed at a meeting of the supervisory board. This involves maintaining a delivery quality rate of at least 95%, improving the customer experience, and further integration with key clients and marketplaces to increase shipment volumes. According to the report, integration with OLX has already taken place.
The report also highlights the launch of the first parcel pickup points and parcel lockers to improve walkability. A separate component is the topic of payments: an update to the front-end system and a transition to a new payment system are to be implemented, and payment rates have been revised to increase revenue.
Other issues include the sale of real estate not used in operational activities. Last week, CEO Ihor Smelyansky announced that since the beginning of 2026, Ukrposhta has received 517 million UAH from the sale of unused real estate following the results of eight auctions on the Prozorro.Prozazhi platform, including UAH 461.5 million for its former sorting center building near the railway station in Lviv, which was purchased by the Eurotek Invest fund from Mykhailo Veselskyi, owner of the Arsen supermarket chain.
It is expected that in the second quarter of 2026, Ukrposhta will direct investments toward energy independence of infrastructure and the digitization of services as part of a national strategy. Specifically, this involves improving the mobile app, the CRM system, and self-service customer service channels.
Other plans include scaling logistics solutions, including the deployment of new parcel lockers in the regions and the optimization of delivery routes, improving operational efficiency, strengthening the energy independence of the postal infrastructure ahead of the coming winter, as well as strengthening the risk management and cybersecurity program.
As reported, Ukrposhta posted a net profit of 257.9 million UAH in the fourth quarter of 2025, which is 69.2% higher than in the same period of 2024. The company increased its revenue by 10.7 million UAH to 3.6016 billion UAH.
