Nova Post is launching its own courier delivery service in the Czech Republic, which is already available in Prague and the Plzeň, South Moravian, Moravian-Silesian, and Karlovy Vary regions, according to a company statement released on Friday.
According to the company’s press release, Nova Post has introduced precise two-hour delivery time windows with mandatory advance notification. This service is available seven days a week.
The company explained that within city limits, a courier will pick up a package at the customer’s request within one to two hours or at a time convenient for the customer. Same-day pickup is available throughout the region provided the request is submitted by 10:00 a.m.
It is noted that within 24 hours, the package will be delivered to 16 cities in the Czech Republic, as well as to Bratislava, Milan, Warsaw, and Berlin. At the same time, delivery to Lviv will take two business days.
“Expanding coverage for our own courier delivery is part of Nova Post’s strategic development in the Czech Republic. We strive to make the service as fast as possible and tailored to the daily needs of our customers,” the press release quotes Andriy Artemenko, CEO of Nova Post in the Czech Republic.
According to him, provided the pilot is successful, the company plans to expand this service nationwide starting in June.
Nova Post also clarified that from now on, customers will not need to pack parcels for shipment from their address or via AlzaBox parcel lockers; the courier will be able to pack them independently.
“There is also no need to label the shipment: it is sufficient to mark the parcel number in any way, or the courier will do so during processing,” the statement reads.
Additionally, customers can pay for the service online, in cash, or by bank card via a POS terminal directly when handing over or receiving a package. For pickups at a parcel locker, payment is made through the Nova Post mobile app.
As reported, last year the NOVA Group handled 522 million shipments, 29 million of which were in Europe. The group, which currently ranks 30th globally in parcel volume among express delivery and postal services, aims to enter the top 20 by 2030 and increase the number of shipments to 2 billion.
Vyacheslav Klimov, co-owner of the leading express delivery company “Nova Poshta,” Vyacheslav Klimov noted at the “Dialogues with NV” event dedicated to European integration that Nova Post Europe, part of the NOVA Group, plans to double its network of branches in Europe by 2026 and keep its strategic focus on ensuring maximum delivery speed.
