The State Customs Service on Friday launched HelpDesk business support service, the authority reported in its Telegram channel.
“The beta version is already available at the link help.customs.gov.ua. The first direction, which will start supporting the new HelpDesk, will be NCTS,” the authority said.
As the authority explained, this IT solution will allow the business to communicate with the support service representatives from the customs side “directly in the application itself.” In the coming years, it is planned to create a HelpDesk for customs inspectors, the authority added.
