In October-December 2020, the Business Ombudsman Council (BOC) received 451 complaints on malpractice of state officials, which is 9% more than in the same period of 2019 and 3% more than in July-September 2020, the BOC reported on Thursday.
According to a Thursday press release, businesses complained the most about actions of tax authorities (64%), law enforcement bodies (12%), state regulators (7%), customs and local government authorities (7%).
“Among the most common tax problems for businesses were tax invoice suspension (177 complaints) consisting of three types of issues: classical tax invoice suspension (100 complaints), inclusion of entrepreneurs in “risky” taxpayers’ lists (29 complaints) and non-enforcement of judgments on tax invoice registration (48 complaints),” the BOC said.
At the same time, actions of law enforcement bodies (56) were one of the reasons for the increase in the number of business complaints in the reporting quarter. The number of business complaints against the State Security Service of Ukraine (SBU) in Q4 2020 was the largest in the last ten quarters, the BOC said.
“In particular, entrepreneurs complained more about procedural abuses of the National Police and the State Security Service of Ukraine,” the BOC said.
