Demand for orders on the Glovo courier delivery service rose by 7.7% with the start of massive power outages in December, while on the Bolt Food online service it rose by about 6% compared to last year, the companies said in comments to the Interfax-Ukraine news agency.
“In general, during periods of power outages, we see an increase in demand for delivery,” said Vyacheslav Levchenko, general manager of Bolt Food in Ukraine.
Glovo added that it is seeing a gradual increase in the average check, which has grown by 1.7% since last month and by 19.4% compared to the same period in 2025.
Bolt Food reported that the average check has increased by approximately UAH 60 compared to last year.
At the same time, according to Glovo, the share of orders from restaurants decreased by three percentage points (pp) compared to the period before the massive power outages and by 6 pp compared to last year, Instead, Ukrainians began to order more often from grocery stores, whose share increased by 2 p.p. compared to the period before the blackouts and by 5 p.p. year-on-year, Glovo commented.
Bolt Food noted that a significant share of demand is generated by large chain establishments and well-known brands, including McDonald’s, KFC, BUFET, Eurasia, Lviv Croissants, Domino’s Pizza, and others.
“This choice is due to their wide representation, brand recognition, and stable service quality,” the company added in a comment to the agency’s request.
In addition, Ukrainians have recently been increasingly choosing hot and hearty dishes, with soups, burgers, pizza, and shawarma being the most popular, Bolt Food noted.
In addition, the choice of dishes is also changing, with demand for burgers falling by 10-15%. However, orders for soups, set meals, and main dishes (such as wok noodles or poke) have increased approximately threefold. As for the pizza and sushi category, the situation has remained almost unchanged, but there has been a 1-2% increase, Glovo said.
“People have started to order hot and nutritious meals through Glovo much more often — meals that can replace a full lunch, which is not always possible to prepare at home right now,” the company emphasized.
Glovo also recorded an increase in demand for pet products by more than 50% and for meat products by more than 48%.
As for the demand for essential goods, the indicator grew by more than 36%, medicines — by 25%, and the share of demand for alcohol increased by 6%. At the same time, the demand for flowers and frozen goods decreased by an average of 10-15%.
It is noted that Kyiv and Odesa show dynamics identical to the national ones. In Lviv, Dnipro, and Vinnytsia, there is also a stable interest in ordering dinners and lunches, and the demand for these dishes has doubled.
At the same time, in Kharkiv, demand for “fast” meals such as shawarma, pizza, tacos, and chicken dishes, on the contrary, increased by 30-35%, while ready-made complex lunches in the city began to be ordered less frequently, Glovo added.
