INGO Insurance Company (Kyiv) has paid out an insurance indemnity of UAH 34.4 million under the insurance contract for the industrial complex of Ukrainian Ceramic Technologies LLC, a manufacturer of building ceramic blocks, the company reports.
It is noted that a large-scale fire destroyed a significant part of the company’s production facilities in the Kyiv region. The company’s preparation, molding, drying, firing, packaging, and warehouse facilities were damaged. Process equipment was also severely damaged. According to the investigation, the fire was caused by an unauthorized person. Compensation was paid in April 2025.
“For such a large-scale insurance event – with the involvement of experts, appraisers, as well as an investigation within criminal proceedings – the settlement of a little more than a year is actually very prompt,” said Oleg Suprunyuk, Head of the Loss Adjustment Department of Aston Brokerage, who accompanied the insurance process and whose words are quoted in the press release.
It is noted that after the incident, the insurance company, together with the broker and independent experts, promptly inspected the facility, recorded the circumstances of the incident, organized a technical examination of the damaged equipment and assessed the damage. Thanks to the coordinated work of all parties, we managed to agree on the amount of compensation and ensure its payment in full.
According to the National Bank of Ukraine, INGO holds the first place in terms of insurance premiums among legal entities in the property, cargo and health insurance segments.
In 2024, the volume of premiums raised by the insurer in this area increased by 24.6% to UAH 2.4 billion, while payments to corporate clients reached UAH 1.15 billion.
INGO Insurance Company holds licenses for 18 classes of insurance and has been providing insurance services to both individuals and companies for 30 years. Its network includes 25 branches, 5 offices and 9 customer service centers operating in all regions of the country. The company is one of the largest insurance companies in Ukraine in terms of premiums, own assets and insurance claims.
Since 2017, the main shareholder is the Ukrainian business group DCH.
