The largest private clinics in Ukraine expect that the health insurance sector will recover, despite its significant decline due to the war, have restructured their work with insurance companies.
According to the assessment of the medical group of companies (MGC) “Adonis”, the volume of the health insurance market by the equation with 2021 decreased by 30-40%.
“In 2022, Adonis MGC has been loyal to working with insurance companies. We met our obligations and agreements that existed at the time of the full-scale invasion on February 24, 2022. This allowed the insurance companies to meet the terms of the corporate insurance programs,” said Adonis.
Adonis notes, however, that there have been delays in payments for medical services performed since the war began, but the IGC “allowed insurance companies to accept insureds at our medical centers and this allowed the situation to even out.”
“Since February 2022, both Adonis Medical Group Company (MGC) and the insurance companies have restructured their operations and adapted to the circumstances. All insurance companies have found a way to settle with us for prior periods. Many companies have established a process of settlement and payment in a very clear and timely manner. This gives hope that together we will be able to increase the number of insured patients and help even more Ukrainians”, – stressed in “Adonis”.
The MGC noted that “some insurance companies have left the market, but “Providna”, UNIKA, “Ukrainian Group”, ARCS, “Kraina”, “Universalna”, “SOS Service”, the European Insurance Union, UCO, INGO work stably and coherently”.
In turn, the director of corporate sales of the medical network “Dobrobut” Dmitry Grossoo also noted that the share of insurance patients in total sales of “Dobrobut” before the war in 2022 was 25%, while in 2021 – 20%.
“The share of corporate customers in 2022 is up 25% over 2021. This is because the ‘subscription’ format for services has proven to be more sustainable than one-time referrals,” he said.
Gross said that in 2022 corporate insurance programs, about 20% of customers did not renew insurance for a variety of reasons, but “there were customers who were first-time insured who thought it was very important today.”
Commenting on delays in payments under corporate clients’ health insurance programs, the expert noted that “nurse partners have shown themselves to be at their best when it comes to financial discipline during a difficult period for everyone.”
“Our corporate clients have no problem debts to Dobrobut Medical Network,” he said.
Commenting on the prospects for the post-war recovery of the corporate health insurance sector, Grossoo stressed that the development of this sector in Ukraine because of the war continues.
“This is confirmed by the constant, albeit small, dynamics. Difficult times give rise to strong decisions, which become the foundation for growth,” he stressed.
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