The Kyivstar mobile operator has extended the limits of deferred payments for individual and business contract clients for the duration of the quarantine, the operator has said. “This will allow customers to defer payment for services used in March 2020 and pay them in April,” Kyivstar emphasized. In addition, for subscribers who do not use credit limits, Kyivstar will cancel the commission when ordering additional funds until April 4.
“Limits in the framework of the deferred payment service are extended until March 31 inclusive. For subscribers who will continue using the services without payment, the limits will be automatically extended until April 4 inclusive. This is done so that subscribers who do not use the services until March 31 do not overpay,” the report says.
In addition, the operator notes that subscribers who switched to the contract using the delayed connection option, that is, signed the contract without the necessary documents at that time, will continue using all the services, and they will be able to provide the necessary documents after the quarantine is completed.
“These are the company’s next steps to help Ukrainians jointly overcome temporary difficulties and adapt to the changes that arise due to the quarantine regime,” the report says.
As reported, Kyivstar canceled the subscription fee for solutions for a remote office.
