Business news from Ukraine

Refugees from Ukraine note higher quality of banking, medical and other services in Ukraine compared to Europe

6 September , 2023  

Citizens of Ukraine who left for the EU countries after the full-scale invasion of the Russian Federation, evaluate online public services in Ukraine much better (71%) than in the EU countries (16%).

As noted in the results of the “All-European survey of Ukrainians in Europe”, conducted by the sociological group “Rating” on July 4-11, financial and banking services in Ukraine will also significantly benefit (70% vs. 14% in the EU). Ukrainians also assessed the sphere of medicine better in Ukraine than in Europe: both the availability of medical services (71% vs. 21%) and their quality (60% vs. 25%).

Preschool and school education was better in Ukraine (42%) than in the EU (35%), higher education – on the contrary: slightly better in the EU (43%) than in Ukraine (32%). Ukrainian students of European universities agree more than others that higher education is better in the EU.

The absolute majority of Ukrainians surveyed agreed that public transportation is much better in the EU (77%) than in Ukraine (14%). The opinion is similar regarding European roads, which are considered better there (85%) than in Ukraine (5%). But respondents consider housing in Ukraine more affordable (57%) than in the EU (22%).

According to Ukrainians, Ukraine has a much better beauty industry than the EU (85% vs. 5%), as well as cafes and restaurants (60% vs. 16%), postal and delivery services (54% vs. 25%), online shopping (51% vs. 22%), but with regard to retail chains and stores, opinions are divided: 42% consider them the best in Ukraine, 36% – in the EU.

Ukraine loses a lot to European countries in the level of corruption, however, in terms of bureaucracy and taxation rates, at home, according to the majority, more favorable climate than in the EU. 84% of respondents believe that the level of corruption in Ukraine is higher than in the EU (3%), at the same time the level of bureaucracy is higher in the EU than in Ukraine (50% vs. 25%). Also, according to the respondents, the level of taxation is higher in Europe (59%) than in Ukraine (16%). However, by the level of economic freedom Ukraine (25%) is inferior to Europe (52%), as well as by the level of income (3% vs. 87%).

87% of respondents assessed opportunities in the EU as a whole as higher than in Ukraine, especially in income (87% vs. 3%), social security (75% vs. 15%), protection of rights and freedoms of citizens (67% vs. 19%), opportunities to live comfortably (60% vs. 26%), to find a job (54% vs. 30%). According to the respondents, it is possible to succeed both in the EU (40%) and in Ukraine (41%), but doing business is still somewhat better in Ukraine (45%) than in the EU (34%).

4% of Ukrainians have bribed an official in the host country (most often in southern Europe), the same number refused to answer.

The study anonymously interviewed 2116 Ukrainians aged 18 and older who found temporary asylum in 31 European countries after February 24, 2022 using the CAWI (Computer Assisted Web Interviewing) method. Results are weighted using current UNHC (United Nations High Commissioner for Refugees) data. The study’s representativeness error at a confidence level of 0.95: no more than 3.2%.

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