American fast-food chain KFC has opened 18 establishments in Ukraine over the past three years and brought their number to 66, in 2025 it is expected to open new restaurants in Odessa, Kiev region and Sokolniki (Lviv region), in Rivne and Kamenskoye (Dnipropetrovsk region) said CEO of KFC franchisee in Ukraine Alina Kiptik in an interview with Forbes Ukraina.
“This year in all establishments in Ukraine we will launch an opportunity to take cold drinks without limit. We will continue the development of omnichannel and digitalization, we will launch ordering via QR codes. The menu will feature an updated line of Ukrainian dishes, two original lines that will pleasantly surprise guests, as well as new drinks, snacks, desserts and other interesting items”, – shared Kiptik.
In addition, KFC every 2-3 months adds new flavors to the menu, seasonal drinks and novelties in the snacks and desserts category. For 2024, 36 new products were launched, including the Ukrainian line.
“More than 80% of the products used in the restaurants are Ukrainian. When building and decorating the interiors of establishments, we also use materials from Ukrainian companies. Part of the kitchen equipment is also made in Ukraine,” Kiptik noted.
KFC in Ukraine in 2024 launched an application where you can make an order and get discounts and bonuses, which can then be exchanged for items from the menu. Each restaurant of the Ukrainian chain was equipped with self-service kiosks. At the beginning of 2024, less than 50% of orders came through them, and at the end of the year – more than 80%.
The KFC brand, owned by the American company Yum! Brands, has been on the Ukrainian market since 2013. In Ukraine, the chain is developed by three franchisee-operators of public catering restaurants: Global Restaurant Group-Ukraine LLC, Testi Food LLC and DTS-Kharkiv LLC, whose offices are located in Kyiv, Dnipro and Kharkiv, respectively.