The debt of the Ukrainian population for housing and communal services (HCS) in the third quarter of 2025 decreased by 5.4% compared to the previous quarter and amounted to UAH 100.8 billion. According to data from the State Statistics Service (SSS), Ukrainians paid a total of UAH 48.5 billion for housing and communal services in July-September 2025, which is 6.4% more than the amount charged, UAH 45.6 billion.
The debt for the reporting period for the supply of heat and hot water amounts to UAH 33.1 billion, the supply and distribution of natural gas – UAH 27.9 billion, the supply of electricity – UAH 16.5 billion, centralized water supply and sanitation – UAH 10.4 billion, apartment building management – UAH 9.5 billion, and household waste management – UAH 3.2 billion.
The highest level of debt for housing and communal services was recorded in Dnipropetrovsk (UAH 8.5 billion), Donetsk (UAH 4.3 billion), Poltava (UAH 3.2 billion), Kharkiv (UAH 1.9 billion), Kyiv (UAH 1.5 billion), Odesa (UAH 1.1 billion), Lviv (UAH 1 billion) regions and in Kyiv (UAH 2.8 billion).
The Government of Ukraine has canceled the ban on the termination of housing and communal services to the population in case of non-payment or incomplete payment, as well as the ban on the accrual and collection of fines and penalties, inflationary charges on debts for non-payment of such services, introduced at the beginning of the full-scale aggression.
According to the Cabinet of Ministers’ Decision No. 1405 of December 29, 2023, published on the government’s website, such moratorium is maintained only for the territories where hostilities are taking place according to the list of the Ministry of Reintegration.
In addition, in the rules for the provision of housing and communal services, this decree introduced a norm on the need to provide utility providers with a statement and documentary evidence in electronic or paper form of the temporary absence in the residential premises of the consumer and other persons for more than 30 calendar days. It is specified that this may be certificates from the place of temporary residence, work, treatment, education, military service (including those received in a foreign country), serving a sentence, traveling abroad.
It is also established that such confirmation must be updated every six months.
As reported, the government, by its decision of March 5, 2022, introduced a ban on the termination of housing and communal services to the population in case of non-payment or underpayment, as well as a ban on the accrual and collection of fines and penalties. At that time, its term was set until the termination or cancellation of martial law in Ukraine and it was applied from the first day of the invasion of the Russian Federation – from February 24, 2022.
