INGO Insurance Company attributes the 37% increase in the number of health insurance claims in January-March 2025 to the general deterioration in the health of the population.
“We attribute the increase in the number of claims to the general deterioration in the health of the population. Prolonged stress due to the war leads to an increase in chronic diseases and increases vulnerability to seasonal infections such as SARS, flu or covid. This year, the situation was exacerbated by weather conditions: the cold period lasted until the end of April, emphasizes Marina Zvarych, head of the personal insurance department at INGO, according to the company’s website.
In addition, according to her, the company is recording an increase in the number of cancer cases.
According to the report, in the first quarter, the company allocated UAH 174.2 million to cover expenses under health insurance contracts, and another UAH 3.38 million for accident-related insurance events.
Clients most often sought outpatient care, accounting for 54% of all claims. Another 22% were related to medicines.
Inpatient care accounted for 8% of claims, dentistry – 6%, ambulance calls – 1%, and another 10% were for other services provided for in the contracts. In accident insurance, injuries accounted for the bulk of claims, accounting for 64% of all claims. Another 14% were related to fatalities, 11% to critical conditions, and 6% to disabilities.
During the reporting period, INGO provided services to more than 58 thousand insured persons under health insurance programs and more than 25 thousand under accident insurance contracts. Most of the clients are employees of Ukrainian companies.
INGO Insurance Company has been providing insurance services for 30 years. Since 2017, the main shareholder has been the Ukrainian business group DCH.
INGO Insurance Company has paid UAH 3.4 million for a spoiled batch of frozen chicken products that was transported from Europe to Ukraine, the company’s website reports.
It is noted that the payment was made under a motor carrier liability insurance contract. The policy provided coverage for the risks of loss or damage to cargo.
The accident occurred during the transportation of 20 tons of frozen chicken products from Europe to Ukraine. The cargo was transported in a refrigerator at a temperature of -18°C. In Poland, the vehicle slid into a ditch and overturned. According to the police, the driver did not take into account the road conditions when making a turn.
The accident resulted in the breakdown of the refrigerator, which caused a temperature violation and damage to the cargo packaging. The carrier organized the loading of the products into another vehicle, but the warm weather caused them to defrost.
The insurance contract was concluded with the participation of Aon, one of the leading international insurance brokers. Aon helped to structure the optimal insurance solution, taking into account the specifics of international transportation and cargo safety requirements, the press release said.
INGO Insurance Company has been providing insurance services for 30 years. Since 2017, the main shareholder has been the Ukrainian business group DCH.
Antonov JSC (Kyiv) announced on June 13 its intention to conclude a contract with ASK INGO (Kyiv) for civil aviation risk insurance services (insurance classes 1, 5, 11), according to the Prozorro electronic procurement system.
INGO’s price offer was €3.991 million, with an expected value of €4.006 million.
As reported, insurance classes 1, 5, and 11 cover aircraft insurance, aviation carrier liability insurance for damage caused to passengers, baggage, cargo, and mail, and commercial civil aircraft operator liability insurance for damage caused to third parties. The company was the only participant in the tender and also the winner of a similar tender a year earlier. INGO Insurance Company has been providing insurance services for 30 years. Since 2017, the Ukrainian business group DCH has been the main shareholder.
INGO Insurance Company (Kyiv) has paid out an insurance indemnity of UAH 34.4 million under the insurance contract for the industrial complex of Ukrainian Ceramic Technologies LLC, a manufacturer of building ceramic blocks, the company reports.
It is noted that a large-scale fire destroyed a significant part of the company’s production facilities in the Kyiv region. The company’s preparation, molding, drying, firing, packaging, and warehouse facilities were damaged. Process equipment was also severely damaged. According to the investigation, the fire was caused by an unauthorized person. Compensation was paid in April 2025.
“For such a large-scale insurance event – with the involvement of experts, appraisers, as well as an investigation within criminal proceedings – the settlement of a little more than a year is actually very prompt,” said Oleg Suprunyuk, Head of the Loss Adjustment Department of Aston Brokerage, who accompanied the insurance process and whose words are quoted in the press release.
It is noted that after the incident, the insurance company, together with the broker and independent experts, promptly inspected the facility, recorded the circumstances of the incident, organized a technical examination of the damaged equipment and assessed the damage. Thanks to the coordinated work of all parties, we managed to agree on the amount of compensation and ensure its payment in full.
According to the National Bank of Ukraine, INGO holds the first place in terms of insurance premiums among legal entities in the property, cargo and health insurance segments.
In 2024, the volume of premiums raised by the insurer in this area increased by 24.6% to UAH 2.4 billion, while payments to corporate clients reached UAH 1.15 billion.
INGO Insurance Company holds licenses for 18 classes of insurance and has been providing insurance services to both individuals and companies for 30 years. Its network includes 25 branches, 5 offices and 9 customer service centers operating in all regions of the country. The company is one of the largest insurance companies in Ukraine in terms of premiums, own assets and insurance claims.
Since 2017, the main shareholder is the Ukrainian business group DCH.
INGO Insurance Company (Kyiv) collected insurance premiums in the amount of UAH 2.46 billion for 9 months of 2024, which is 23.5% more than in the same period last year, the company said in a statement.
It is noted that, according to experts of the National Association of Insurers of Ukraine (NASU), this corresponds to the average growth rate of the Ukrainian insurance market for the reporting period, which is 23%.
The company also reports that during the reporting period, there was an increase in demand for insurance products in the hull insurance segment (+25.3%), MTPL (+35.5%), property insurance (+47%), health insurance for those traveling abroad (+51.3%), and accident insurance (+25.7%). At the same time, both the number of clients and the volume of premiums increased in property and motor insurance.
It is also noted that revenues from individuals increased by 35% to UAH 735 million. At the same time, premiums in the corporate insurance segment increased by 19% to UAH 1.73 billion. According to the National Insurance Agency of Ukraine, INGO is the leader in this segment.
During the reporting period, INGO paid more than UAH 1.08 billion in indemnities, which is 32% more than last year. The largest amounts were paid under voluntary health insurance contracts – over UAH 419 million, hull insurance – UAH 328 million, property insurance – UAH 273 million. Over UAH 184 million was reimbursed for losses incurred by agricultural producers.
As of November 1, 2024, the company’s reserves increased by 11%, reaching almost UAH 2 billion, and equity increased by 16% to UAH 1.34 billion. At the same time, highly liquid assets amounted to UAH 3.02 billion, which is 3% more than last year.
During the reporting period, INGO increased the amount of taxes paid to the budgets of all levels by 23% to UAH 185 million.
By the end of 2024, INGO expects a further increase in insurance premiums due to market concentration and the introduction of new technologies. Particular attention will be paid to the digitalization of processes to improve customer service, the statement said.
INGO Insurance Company JSC holds licenses for 18 classes of insurance and has been providing insurance services to both individuals and companies for 30 years. Its network includes 25 branches, 5 offices and 9 customer service centers operating in all regions of the country. The company is one of the largest insurance companies in Ukraine in terms of premiums, own assets and insurance claims.
Since 2017, the main shareholder is the Ukrainian business group DCH.
In 2024, Ingo Insurance Company (Kyiv) paid a record UAH 231 million in insurance indemnities to 97% of farmers participating in the MeteoZahyst program from the representative office of the leading agrochemical company Syngenta Ukraine due to the extremely dry and hot season, the company’s press service reports.
According to the report, this figure is 10 times higher than the indemnity in the 2023 season and the highest compensation rate for the entire period of the program’s operation since 2016.
The insurance company noted that climate change continues to pose significant challenges for agriculture, as evidenced by crop damage caused by severe drought and heat in Ukrainian farms in the 2024 season. The implemented index insurance program from Syngenta in partnership with Ingo allowed 349 farms to partially reduce losses from adverse weather conditions.
“This season, MeteoZahyst’s coverage has expanded by 88% to 502,000 hectares. Due to unfavorable weather conditions, the amount of compensation increased 10 times, and the average level of compensation amounted to 52%. We support Ukrainian farmers, even in the frontline areas, with agro-technological innovations, services and unique financial products. When purchasing Syngenta products, each customer has the opportunity to apply for participation in our insurance program free of charge,” said Roman Khrypko, Head of Financial Programs and Insurance Solutions at Syngenta.
The company noted that the main crops covered by insurance payments in the 2024 season were corn and sunflower with a total area of 335 thousand hectares and a compensation amount of UAH 225 million. Agricultural producers have insured sunflower and corn crops in 1039 applications, including 1033 applications with 99% indemnification and 386 with 100% indemnification.
According to Khrypko, almost 50% of the total compensation amount was paid to farms in Kharkiv, Luhansk, Zaporizhzhia, Dnipro, Kherson and Mykolaiv regions.
“Thanks to our cooperation with Syngenta and the use of advanced index-based insurance methods, we are able to clearly record risks such as drought and provide farmers with effective tools to minimize losses. Losses are automatically triggered when weather indices exceed predefined thresholds. Therefore, farmers receive insurance compensation faster than in the case of conventional loss settlement,” said Ruslan Zymovets, Head of Agricultural Insurance at Ingo.
“In the 2024 season, MeteoZahyst offered insurance for sunflower, grain, corn and rapeseed crops against three weather risks: drought, heat and rain. The key period of the program’s operation is the flowering and grain filling phases.
Currently, the program authors are finalizing the terms of MeteoProtection 2025 to further support farmers.
Syngenta AG (Syngenta) is a Swiss company, one of the leaders in the production of plant protection products and seeds. The company was formed in November 2000 as a result of the merger of the agricultural divisions of Novartis AG and AstraZeneca Plc.
The company is headquartered in Basel, Switzerland. More than 28 thousand employees of the company work in 90 countries.
Ingo has almost 30 years of experience in the market. Since 2017, the main shareholder of the company is the Ukrainian business group DCH. The company is one of the largest insurance organizations in Ukraine in terms of premiums, own assets and insurance claims.
It holds 29 licenses for various types of compulsory and voluntary insurance and provides insurance services to corporate and retail clients.
“Ingo is a full member of the Motor (Transport) Insurance Bureau of Ukraine (MTIBU), a member of the American Chamber of Commerce (ACC), the European Business Association (EBA), the National Association of Insurers of Ukraine (NAIU) and the International Chamber of Commerce (ICC). On September 21, 2023, the rating agency IBI-rating confirmed the long-term credit rating of JSC IC “Ingo” on the national rating scale at uaAA.
