The insurance company INGO paid UAH 10 million to the foreign-invested company Vortex LLC (Biosphere Group) for damage to a production and storage complex in Dnipro as a result of a rocket attack in April this year.
According to the company’s statement, the payment was made in the maximum amount of insurance coverage provided for in the contract, as the actual amount of damage significantly exceeded the liability limit.
It is specified that the Russian missile strike on the city’s civilian infrastructure caused a large-scale fire on the territory of the complex: the fire covered about 6,000 square meters. The company’s buildings and structures were significantly damaged. A technical survey found that structures were destroyed, floors and ceilings were damaged in a number of rooms, walls and partitions, internal and external facade cladding, and window and door frames were deformed. The condition of some of the premises makes further operation impossible due to the risk of emergency collapse. In addition, property inside the buildings, including production equipment, inventory, and furniture, was significantly damaged. According to official data, one employee was killed in the attack and 17 others were injured to varying degrees.
The company reports that this is the second insurance claim at this facility related to military risks. At the beginning of the year, the complex was also affected by a blast wave. At that time, the damage was less extensive and mainly affected window structures.
The Biosphere Group, which includes Vortex, is one of Ukraine’s largest manufacturers and distributors of household, personal hygiene, and professional products. The group’s enterprises are located in various regions of Ukraine and provide jobs for thousands of employees.
INGO Insurance Company has been operating in the Ukrainian market for over 30 years and provides insurance solutions for businesses and individuals. It is licensed for 18 classes of insurance, is one of the market leaders in terms of premiums, assets, and insurance payments, and has an extensive service network throughout the country.
INGO Insurance Company has finally completed the process of compensation for losses after the high-profile fire that occurred in the winter of 2024 at the production facilities of Viktor & K (Korolivsky Smak brand) in Kirovograd region.
According to the insurance company, the total payout amounted to UAH 81.4 million. This is one of the largest insurance payments in the industrial insurance sector in recent times.
The company clarifies that during the fire that occurred on February 15, 2024, in the village of Vlasivka in Kirovograd region, the fire completely destroyed the oil press shop, the finished product warehouse and all the technological equipment inside. The buildings are beyond repair after the fire. According to law enforcement officials, the fire was caused by an arson attack by an unidentified person. The criminal case is still ongoing, and there are no results of the investigation yet.
According to the insurance company, the loss settlement process proved to be particularly difficult due to the extent of the damage and the need for an accurate and professional assessment.
The full amount of compensation was paid to the company on July 1. Of the UAH 81.4 million paid out, more than UAH 64 million was for buildings and almost UAH 17 million for equipment.
“This insurance event is one of the largest in the industry in recent years. According to insurance market experts, such precedents are important because they confirm the ability of insurance to support business in difficult conditions,” the information emphasizes.
Viktor & K is known for the Korolivsky Smak brand, which produces mayonnaise, ketchup, sauces and oils.
INGO Insurance Company JSC holds licenses for 18 classes of insurance and has been providing insurance services to both individuals and companies for over 30 years. INGO Insurance Company is among the largest insurance companies in Ukraine in terms of premiums, own assets and insurance claims. Its network includes 25 branches, five offices and nine customer service centers operating in all regions of the country.
Since 2017, the main shareholder is the Ukrainian business group DCH.
INGO Insurance Company attributes the 37% increase in the number of health insurance claims in January-March 2025 to the general deterioration in the health of the population.
“We attribute the increase in the number of claims to the general deterioration in the health of the population. Prolonged stress due to the war leads to an increase in chronic diseases and increases vulnerability to seasonal infections such as SARS, flu or covid. This year, the situation was exacerbated by weather conditions: the cold period lasted until the end of April, emphasizes Marina Zvarych, head of the personal insurance department at INGO, according to the company’s website.
In addition, according to her, the company is recording an increase in the number of cancer cases.
According to the report, in the first quarter, the company allocated UAH 174.2 million to cover expenses under health insurance contracts, and another UAH 3.38 million for accident-related insurance events.
Clients most often sought outpatient care, accounting for 54% of all claims. Another 22% were related to medicines.
Inpatient care accounted for 8% of claims, dentistry – 6%, ambulance calls – 1%, and another 10% were for other services provided for in the contracts. In accident insurance, injuries accounted for the bulk of claims, accounting for 64% of all claims. Another 14% were related to fatalities, 11% to critical conditions, and 6% to disabilities.
During the reporting period, INGO provided services to more than 58 thousand insured persons under health insurance programs and more than 25 thousand under accident insurance contracts. Most of the clients are employees of Ukrainian companies.
INGO Insurance Company has been providing insurance services for 30 years. Since 2017, the main shareholder has been the Ukrainian business group DCH.
INGO Insurance Company has paid UAH 3.4 million for a spoiled batch of frozen chicken products that was transported from Europe to Ukraine, the company’s website reports.
It is noted that the payment was made under a motor carrier liability insurance contract. The policy provided coverage for the risks of loss or damage to cargo.
The accident occurred during the transportation of 20 tons of frozen chicken products from Europe to Ukraine. The cargo was transported in a refrigerator at a temperature of -18°C. In Poland, the vehicle slid into a ditch and overturned. According to the police, the driver did not take into account the road conditions when making a turn.
The accident resulted in the breakdown of the refrigerator, which caused a temperature violation and damage to the cargo packaging. The carrier organized the loading of the products into another vehicle, but the warm weather caused them to defrost.
The insurance contract was concluded with the participation of Aon, one of the leading international insurance brokers. Aon helped to structure the optimal insurance solution, taking into account the specifics of international transportation and cargo safety requirements, the press release said.
INGO Insurance Company has been providing insurance services for 30 years. Since 2017, the main shareholder has been the Ukrainian business group DCH.
Antonov JSC (Kyiv) announced on June 13 its intention to conclude a contract with ASK INGO (Kyiv) for civil aviation risk insurance services (insurance classes 1, 5, 11), according to the Prozorro electronic procurement system.
INGO’s price offer was €3.991 million, with an expected value of €4.006 million.
As reported, insurance classes 1, 5, and 11 cover aircraft insurance, aviation carrier liability insurance for damage caused to passengers, baggage, cargo, and mail, and commercial civil aircraft operator liability insurance for damage caused to third parties. The company was the only participant in the tender and also the winner of a similar tender a year earlier. INGO Insurance Company has been providing insurance services for 30 years. Since 2017, the Ukrainian business group DCH has been the main shareholder.
INGO Insurance Company (Kyiv) has paid out an insurance indemnity of UAH 34.4 million under the insurance contract for the industrial complex of Ukrainian Ceramic Technologies LLC, a manufacturer of building ceramic blocks, the company reports.
It is noted that a large-scale fire destroyed a significant part of the company’s production facilities in the Kyiv region. The company’s preparation, molding, drying, firing, packaging, and warehouse facilities were damaged. Process equipment was also severely damaged. According to the investigation, the fire was caused by an unauthorized person. Compensation was paid in April 2025.
“For such a large-scale insurance event – with the involvement of experts, appraisers, as well as an investigation within criminal proceedings – the settlement of a little more than a year is actually very prompt,” said Oleg Suprunyuk, Head of the Loss Adjustment Department of Aston Brokerage, who accompanied the insurance process and whose words are quoted in the press release.
It is noted that after the incident, the insurance company, together with the broker and independent experts, promptly inspected the facility, recorded the circumstances of the incident, organized a technical examination of the damaged equipment and assessed the damage. Thanks to the coordinated work of all parties, we managed to agree on the amount of compensation and ensure its payment in full.
According to the National Bank of Ukraine, INGO holds the first place in terms of insurance premiums among legal entities in the property, cargo and health insurance segments.
In 2024, the volume of premiums raised by the insurer in this area increased by 24.6% to UAH 2.4 billion, while payments to corporate clients reached UAH 1.15 billion.
INGO Insurance Company holds licenses for 18 classes of insurance and has been providing insurance services to both individuals and companies for 30 years. Its network includes 25 branches, 5 offices and 9 customer service centers operating in all regions of the country. The company is one of the largest insurance companies in Ukraine in terms of premiums, own assets and insurance claims.
Since 2017, the main shareholder is the Ukrainian business group DCH.
