Ukraine’s largest mobile operator Kyivstar has partially restored fixed-line services after a large-scale failure at 20:00 on Tuesday, the company promised to complete the restoration of other services during the day on December 13.
“As of 20:00 on December 12, the work of fixed-line services has been partially restored. Now the company’s specialists are working on the restoration of other services and are doing their best to finally complete this work during December 13, 2023. Restoration of services may occur gradually, about which we will inform additionally”, – stated in the message of the press service of “Kyivstar”.
The attack on the company on Tuesday in Kyivstar called “the largest hacker attack in the history of the global telecom market”. They also assured that the company’s specialists started resuming services without delay.
“Kyivstar” expressed gratitude to law enforcement agencies, state services, Security Service of Ukraine for the immediate response and professional assistance in solving the unprecedented situation.
Also, on behalf of the entire Kyivstar team thanked for the understanding and support of subscribers, colleagues in the telecom market, and corporate customers.
The company assured that after the stabilization of the network operation all subscribers and corporate clients, for whom Kyivstar services were unavailable as a result of the hacker attack, will receive compensation.
