Demand for orders on the Glovo courier delivery service rose by 7.7% with the start of massive power outages in December, while on the Bolt Food online service it rose by about 6% compared to last year, the companies said in comments to the Interfax-Ukraine news agency.
“In general, during periods of power outages, we see an increase in demand for delivery,” said Vyacheslav Levchenko, general manager of Bolt Food in Ukraine.
Glovo added that it is seeing a gradual increase in the average check, which has grown by 1.7% since last month and by 19.4% compared to the same period in 2025.
Bolt Food reported that the average check has increased by approximately UAH 60 compared to last year.
At the same time, according to Glovo, the share of orders from restaurants decreased by three percentage points (pp) compared to the period before the massive power outages and by 6 pp compared to last year, Instead, Ukrainians began to order more often from grocery stores, whose share increased by 2 p.p. compared to the period before the blackouts and by 5 p.p. year-on-year, Glovo commented.
Bolt Food noted that a significant share of demand is generated by large chain establishments and well-known brands, including McDonald’s, KFC, BUFET, Eurasia, Lviv Croissants, Domino’s Pizza, and others.
“This choice is due to their wide representation, brand recognition, and stable service quality,” the company added in a comment to the agency’s request.
In addition, Ukrainians have recently been increasingly choosing hot and hearty dishes, with soups, burgers, pizza, and shawarma being the most popular, Bolt Food noted.
In addition, the choice of dishes is also changing, with demand for burgers falling by 10-15%. However, orders for soups, set meals, and main dishes (such as wok noodles or poke) have increased approximately threefold. As for the pizza and sushi category, the situation has remained almost unchanged, but there has been a 1-2% increase, Glovo said.
“People have started to order hot and nutritious meals through Glovo much more often — meals that can replace a full lunch, which is not always possible to prepare at home right now,” the company emphasized.
Glovo also recorded an increase in demand for pet products by more than 50% and for meat products by more than 48%.
As for the demand for essential goods, the indicator grew by more than 36%, medicines — by 25%, and the share of demand for alcohol increased by 6%. At the same time, the demand for flowers and frozen goods decreased by an average of 10-15%.
It is noted that Kyiv and Odesa show dynamics identical to the national ones. In Lviv, Dnipro, and Vinnytsia, there is also a stable interest in ordering dinners and lunches, and the demand for these dishes has doubled.
At the same time, in Kharkiv, demand for “fast” meals such as shawarma, pizza, tacos, and chicken dishes, on the contrary, increased by 30-35%, while ready-made complex lunches in the city began to be ordered less frequently, Glovo added.
In January-July 2025, DTEK Networks distribution system operators (DSOs) performed more than 57,000 repairs in 0.4 kV distribution networks without power outages, accounting for more than 60% of all work on this type of network.
“Since the beginning of 2025, DTEK Networks DSO specialists have carried out over 57,000 repairs using modern methods without disconnecting customers. This is 30% more than in the same period last year. We invest in training our energy specialists and modern equipment so that our customers receive quality service,” DTEK Networks reported, citing the company’s CEO Alina Bondarenko.
According to her, this technology is especially critical in the fall and winter, when the number of accidents can increase due to enemy actions and weather conditions.
“However, this technology will allow families to not notice how energy workers are repairing the networks,” Bondarenko added.
As explained by the company, the technology for working on power equipment and power lines without disconnecting customers is used in leading European countries, and from 2021 it will be gradually introduced in DTEK Networks.
According to the company, of the 57,400 repairs carried out from January to August this year on 0.4 kV networks (overhead power lines and metering cabinets) without power outages, 24,000 were carried out in the Odesa region, 23,800 repairs in the Dnipropetrovsk region, 6,900 in the Kyiv region, and 2,500 in the capital.
The training of power engineers to perform work without power outages lasts up to three months. It takes place at special training grounds. For safe work, DTEK Networks provides employees with protective clothing and special equipment: rubber gloves, helmets, dielectric mats, and other means.
In 2025, 448 employees mastered the technology of working on distribution networks, and in total, more than 1,700 DTEK Networks specialists can work using this method.
The company is gradually expanding the list of works that can be performed without disconnecting customers and plans to scale this approach in the future.
DTEK Networks develops its business in electricity distribution and power grid operation in Kyiv, Kyiv, Dnipropetrovsk, Donetsk, and Odesa regions. The operating holding’s distribution system operators serve 5.1 million households and 150,000 businesses.
Deputy Prime Minister and Minister of Digital Transformation of Ukraine Mykhailo Fedorov announced a drop in Internet traffic in Ukraine due to shelling of the energy infrastructure by the troops of the aggressor country Russia.
“Due to massive missile strikes by Russian terrorists, Internet traffic has been down in many regions. Emergency power outages. Communication towers and fixed-line operators switched to generators whenever possible. Mobile operators where the towers operate are overloaded with traffic,” Fedorov wrote on his Telegram channel on Wednesday evening.
He said that the team of the Ministry of Digital Transformation centrally helps organize the delivery of diesel fuel to operators and providers, as well as in solving other operational problems.
“A challenge that no country has seen in the field of telecommunication. As in other industries. We will overcome it. We clearly know what to do. We are working,” the Deputy Prime Minister stressed.
On the night of October 27, Russian invaders damaged energy infrastructure facilities in the Kyiv region, a number of critical facilities were put out of action, head of the Kyiv regional military administration Oleksiy Kuleba said.
“It is necessary to prepare for emergency power outages for an indefinite period. Specialists are taking the necessary measures to eliminate the consequences of the shelling. Everyone is working in their places non-stop,” Kuleba wrote on his Telegram channel.
He urged residents of the region to consume electricity moderately, especially during peak hours.
“This is a forced step to stabilize the situation,” the head of the OVA stressed.
