Travel companies saw sales of vacation packages to destinations in Russia and abroad tumble 20-40% on the first day of Russia’s military operation in Ukraine, Russian tour operators association ATOR reported on Friday.
Tourists are also asking about the conditions for cancelling trips, but so far few have actually done so, ATOR said.
“Sales of tour packages are lagging behind the average figures last week by 20-40%. The figures vary depending on the company. A large portion of the drop in sales was for tours in Russia – at some companies in this segment it is as much as 40%. Tour operators believe that this is probably a short-term phenomenon that has more to do with the confusion with tourists’ departures from regions in southern Russia,” ATOR said.
The steepest drop has been in sales of trips in the next few weeks in March. Early bookings for summer holidays at resorts in Krasnodar Territory and Crimea declined far less, by only 10-20%, ATOR said.
“Tourists, as we see, believe that the crisis will be resolved by the end of spring. The drop in this segment is smaller than for earlier dates,” the association said.
Sales of vacations abroad also saw a smaller decline, of 15-20%, and also primarily for the coming weeks.
“Some tourists who planned to buy tours for upcoming dates prefer to hold off on booking. But requests continue to come in for the summer, including quite expensive ones. The decline here is not very noticeable. As always, it is the luxury segment that is the most stable,” ATOR said.
Travel agencies and tour operators said they are getting many questions from tourists about the possible size of penalties for trip cancellations, but there are few actual cancellations so far, partly because cancellation terms for upcoming dates usually stipulate penalties. There are also tourists asking about possible travel discounts being offered in connection with the crisis.
