The team of the transformation office of state-owned Ukreximbank (Kyiv) is actively considering the integration of artificial intelligence (AI) into its systems and has already started using it in pilot modes, said Andriy Malakhov, head of the transformation office of the financial institution.
“That is, in parallel with the internal transformation, we understand that if we do not develop our skills in step with the market, we will simply not be competitive in five years. There are many areas: uninterrupted operations, information security, changing internal operating models, remote channels,” he said at the International Financial Club BANKIR conference.
In addition, Malakhov noted that Ukrexim is now in the middle of its path to what it wants to achieve in the transformational direction.
“In 2021-2022, we closed infrastructure issues to prepare our bank for the transformation of business processes, and the next stage is the transformation of our remote channels. We have quite ambitious plans,” the banker emphasized.
However, he noted that the state-owned bank does not always manage to implement changes promptly due to the specifics of its clients in the form of government agencies, but, according to him, Ukrexim’s team is striving for this.
According to the National Bank of Ukraine, as of November 1, 2023, Ukreximbank ranked 3rd (UAH 255.01 billion) among 63 banks operating in the country in terms of total assets.
