Launching a financial inclusion bank remains a priority goal and task for the national communications operator JSC Ukrposhta, said its CEO Ihor Smelyansky.
“As the classic said: the goals are clear, the tasks are set – let’s get to work, friends!” he wrote following the results of Ukrposhta’s assessment at the Universal Postal Congress in Dubai, where, according to him, the company lagged far behind other countries in terms of business model compliance – only 21 out of 100 points, although this is more than 9.9 points last year.
“This is because we have not yet launched a financial inclusion bank, and that is why we are lagging behind 87 postal services around the world that have already done so. These are not my words — these are the conclusions of the UPU (Universal Postal Union) experts. At the congress, India Post showed that its bank already has 121 million customers. The Italian Post Office owns up to 80% of all deposits in the country,” Smelyansky said.
As reported, in August, the National Bank announced that Ukrposhta lacked the capital to create a bank.
According to the CEO of Ukrposhta, at the congress in Dubai, the company received the Rising Star Award for the first time for the fastest progress in the Postal Development Index (2IPD).
He specified that the reliability indicator rose from 82.6 to 91 points thanks to the timely delivery indicator of 90%, which has grown to 98% in recent months, and the launch of 24 automated sorting centers.
Smelyansky added that Ukrposhta’s delivery geography indicator jumped from 31.6 to 87.9 points thanks to 100% coverage of Ukraine, including frontline territories, and 192 countries for export, while the business model stability indicator rose from 78.1 to 85.4 points due to the development of mobile infrastructure, satellite communications, and diversification of the vehicle fleet.
As previously reported, in the first half of 2025, Ukrposhta increased its revenue by 5.4% compared to the same period last year, to UAH 6 billion 505.0 million, reducing its net loss by 27.2% to UAH 311.8 million. However, the company ended the first half of this year with a negative capital of UAH 101.6 million compared to UAH 210.2 million at the beginning of the year.
