Business news from Ukraine

Kyivstar has stabilized network – statement

15 December , 2023  

On December 15, the company’s specialists turned on access to mobile Internet on the entire territory controlled by Ukraine. The service is available in all communication standards, including 4G. The service may be available at a reduced speed, but as the network stabilizes, its quality will improve. Over the past day, international roaming services have also been restored. Earlier, voice and fixed-line Internet services were restored. More than 95% of mobile base stations in the government-controlled territory are in good working order. The company will announce 100% availability of its services upon completion of all stabilization measures. The company is currently working on launching SMS services and restoring access to the My Kyivstar system. In some localities there may still be short-term communication difficulties, but the company’s specialists are working to resolve them promptly. If your SIM card is not registered in the network, you need to restart the phone or turn on and off the airplane mode. Selecting Kyivstar network in the phone settings also helps. At the same time, the company informs that bonuses and compensations will be credited to subscribers who could not use communication services due to the hacker attack only after the network is fully stabilized and all services are launched. Please wait for official information from the company. Thank you for your understanding and support