The number of full-time employees at the Kyivstar Group increased by 5.9%, or 291, to 5,183 in 2025, with the majority—68%—working at Kyivstar, the largest telecommunications operator, according to the group’s annual report.
According to the report, Kyivstar increased its workforce by 5.8%, or 193 employees, to 3,518 last year, while Kyivstar. Tech increased its workforce by 11.2% to 624, Helsi by 17.4% to 270, and only Uklon’s headcount remained unchanged at 768 people.
“The total number of our employees as of December 31, 2025, exceeds the number at the start of the war, and we have not lost a single key employee as a result of the war, despite the fact that 95% of our employees are located in Ukraine,” the report states.
According to the report, the group saw a 4.6% increase in full-time employees in 2024, or 217 people, including a 3.1% increase at Kyivstar, or 100 people.
It is noted that 20.7% of employees work in the network, 18% in call centers, 14.7% in commercial functions, 12.2% in digital functions, 7.6% in finance, 1% in HR, 0.8% in legal, 0.3% in compliance, and 21.4% are engaged in other support functions.
“We have developed internal procedures to manage the risk of mobilization of critical employees and are constantly analyzing the workload on staff to ensure uninterrupted operations,” the report states.
The group reported that since the start of the war in February 2022, it has paid employees 842 million UAH in emergency aid and is also offering 77% of employees the option to work in hybrid and remote modes.
It is also noted that the group had a relatively low voluntary turnover rate at the end of last year (calculated as the number of employees who resigned voluntarily relative to the total number of employees), with the exception of the call center, which relies heavily on seasonal workers—6.5%, which is only 0.5 percentage points higher than at the end of 2024 and 2023.
The report also notes that 218 employees are members of the Trade Union Committee of the primary trade union organization, and negotiations on concluding a collective agreement were suspended due to the war and are expected to resume after the end of martial law.
“We believe that relations with our employees are generally good,” the group concludes.
As reported, Kyivstar served approximately 22.4 million mobile subscribers and over 1.2 million fixed-line subscribers as of the end of 2025. The company is wholly owned by Kyivstar Group Ltd, whose shares are traded on the U.S. Nasdaq stock exchange and whose majority owner, in turn, is the telecommunications holding company VEON with an 83.6% stake.
In 2025, the Kyivstar Group increased its EBITDA by 30% to UAH 27 billion, with revenue growing by 30.3% to UAH 48.2 billion; including in the fourth quarter of last year, when EBITDA increased by 23.1% to UAH 7.2 billion, with revenue growing by 30.1% to UAH 13.5 billion.
