Ukrposhta JSC is launching its first 70 parcel lockers in Kyiv and a parcel tracking feature in the “Ukrposhta 2.0” mobile app; in a few weeks, the company plans to open another 30 parcel lockers in Odesa.
“Now you can redirect your parcels within Ukraine and from AliExpress or Temu for free (if the parcel hasn’t reached the branch yet): to a parcel locker (yes, without any extra fees), to another branch, extend the storage period, or change the recipient,” wrote Ukrposhta CEO Ihor Smiliansky on Telegram on Tuesday.
According to him, if a package is already at a branch and the customer needs a different branch or a parcel locker, it is possible to redirect the package at the standard rate.
It is noted that the package will be stored in a parcel locker free of charge for up to seven days; thereafter, if the customer does not pick it up, it will be sent to the nearest branch.
The CEO of Ukrposhta clarified that for the first few weeks, prepaid parcels will be available for delivery to parcel lockers, while in a few weeks the company plans to launch in-app payment.
“Ukrposhta plans to launch about 1,000 parcel lockers by the end of this year (and maybe even more, if you like it),” added Smiliansky.
“We have many exciting changes planned for the near future, which we’ve been working on for a long time (sometimes too long—I admit), but now we’re happy to make these changes available to you at the best rates on the market! Use the service and provide feedback,” noted the CEO of Ukrposhta.
In turn, Ukrposhta clarified that starting today, corporate clients who work with the company via API also have the ability to manage their shipments.
The national postal operator also announced that for those who submit requests at branches, Ukrposhta will maintain this option for a few weeks. However, after the transition period, all requests submitted at branches will be discontinued and moved to the app to reduce lines.
JSC “Ukrposhta” is the national postal operator that provides postal, logistics, financial, and commercial services to private and corporate clients. The company has over 6,000 branches and 26,000 service points throughout Ukraine.
