In January this year, Ukrainian companies increased imports of copper and copper products in value terms by 2.6 times compared to the same period last year, to $16.833 million from $6.368 million.
According to customs statistics released by the State Customs Service of Ukraine on Friday, exports of copper and copper products decreased by 17.6% to $5.279 million from $6.407 million over the period.
In addition, in January 2024, Ukraine increased imports of nickel and nickel products by 11.5 times compared to January 2023 – to $3.573 million from $312 thousand, aluminum and aluminum products – by 26.3%, to $33.501 million.
At the same time, it increased imports of lead and lead products by 4.2 times to $135 thousand, imports of tin and tin products by 51.2% to $260 thousand, and increased imports of zinc and zinc products by 82.9% to $4.094 million.
Exports of aluminum and aluminum products in the first month of 2024 increased by 18% compared to January 2023 to $7.999 million, lead and lead products decreased by 46.5% to $873 thousand, nickel and nickel products amounted to $3 thousand, at the level of January 2023.
Zinc exports last month amounted to $8 thousand, while in January 2023 they were absent. Exports of tin and tin products were absent in January 2024, while in January 2023 they amounted to $17 thousand.
In December 2023, copper was imported for $20.856 million, and exported for $6.906 million. Last December, Ukraine imported $1.025 million worth of nickel and products, $31.951 million worth of aluminum, as well as $70 thousand worth of lead and products, $310 thousand worth of tin, and $3.665 million worth of zinc.
At the same time, in December 2023, Ukraine exported $8.433 million worth of aluminum, $704 thousand worth of lead and lead products, $24 thousand worth of nickel and nickel products, $13 thousand worth of zinc, and $79 thousand worth of tin.
As reported, in 2023, Ukraine increased imports of copper and copper products by 2.2 times compared to 2022 – up to $140.795 million, while exports decreased by 20.1% to $72.078 million.
In addition, in 2023, Ukraine reduced imports of nickel and products by 74.2% compared to 2022, to $15.391 million, and increased imports of aluminum and aluminum products by 7.7%, to $366.463 million.
At the same time, it reduced imports of lead and lead products by 65.2% to $989 thousand, imports of tin and tin products by 23% to $2.728 million, but increased imports of zinc and zinc products by 18.8% to $45.966 million.
Exports of aluminum and aluminum products last year increased by 0.7% compared to 2022 to $97.616 million, lead and lead products increased by 23.5% to $14.778 million, and nickel and nickel products amounted to $532 thousand, while in 2022 it was $1.268 million.
In 2023, the company exported $130 thousand worth of zinc, compared to $1.331 million in 2022. Exports of tin and tin products amounted to $159 thousand against $424 thousand in 2022.
As reported, in 2022, Ukrainian enterprises reduced imports of copper and copper products in value terms by 64.3% compared to the previous year to $65.370 million, while their exports decreased by 56.3% to $90.245 million.
In addition, in 2022, Ukraine reduced imports of nickel and nickel products by 49.9% compared to 2021, to $59.754 million, and aluminum and aluminum products by 33.4%, to $340.398 million. At the same time, it reduced imports of lead and lead products by 66.6%, to $2.839 million.
Imports of tin and tin products fell by 33.5% to $3.312 million, and imports of zinc and zinc products decreased by 58.7% to $38.690 million.
In 2022, exports of aluminum and aluminum products decreased by 42.7% compared to 2021, to $96.972 million, lead and lead products – by 68.7%, to $11.970 million, and nickel and nickel products – by 73.9%, to $1.268 million.
Zinc exports in 2022 amounted to $1.331 million, while in 2021 they amounted to $550 thousand. Exports of tin and products in 2022 amounted to $424 thousand, compared to $346 thousand in the previous year.
In January this year, Ukraine’s steelmaking companies increased revenues from ferrous metal exports by 65.4% year-on-year to $274.077 million from $165.690 million.
According to statistics released by the State Customs Service (SCS) on Friday, ferrous metals accounted for 8.06% of total export revenues during this period, compared to 5.29% in January 2023.
At the same time, in January this year, Ukraine increased imports of similar products by 59.5% to $109.414 million from $68.593 million.
In addition, in January, Ukraine increased exports of metal products by 3.5% to $64.327 million from $62.127 million. Imports of metal products increased by 41.7% to $72.646 million from $51.263 million.
In December 2023, revenues from exports of ferrous metals amounted to $214.531 million, while in the previous month – $174.380 million. In December 2023, the company imported these products for $107.367 million.
In December, the company exported steel products worth $56.083 million and imported $74.186 million.
As reported earlier, in 2023, Ukraine’s steelmaking companies reduced revenues from exports of ferrous metals by 41.59% compared to 2022, to $2 billion 647.722 million, with ferrous metals accounting for 7.32% of total revenues from exports of goods during this period, while in 2022 the share was 10.26%. At the same time, in 2023, Ukraine increased imports of similar products by 37% to $1 billion 307.046 million.
In addition, last year, Ukraine reduced exports of metal products by 16.6% year-on-year to $877.916 million. At the same time, imports of metal products increased by 40.3% to $902.565 million during this period.
In 2022, Ukraine decreased revenues from ferrous metal exports by 67.5% compared to 2021, to $4 billion 533.088 million. During this period, ferrous metals accounted for 10.26% of total revenues from exports of goods, compared to 20.49% in 2021. At the same time, in 2022, Ukraine reduced imports of similar products by 38.3% to $954.387 million.
In addition, in 2022, Ukraine reduced exports of metal products by 18.6% to $1 billion 52.512 million. Imports of metal products fell by 42.9% to $643.162 million over the year.
In 2023, the Dobrobut medical chain increased the number of patients by 14% compared to 2022 – up to 257 thousand, the number of patient visits to the chain’s medical centers and hospitals amounted to more than 1.1 million.
According to Dobrobut’s press release, the chain’s revenue in 2023 amounted to UAH 2.3 billion.
The healthcare network clarifies that in 2023, the most popular medical areas, as in the previous year, were therapy, otolaryngology, gynecology, neurology, and gastroenterology.
“Dobrobut clarifies that the new multidisciplinary clinic on Bazhana Avenue in Kyiv, which the chain opened in 2023, has already seen about 140 thousand patients, and 930 operations have been performed there. In 2024, the chain plans to at least double these figures.
The report also reminds that in 2023, the healthcare network opened an ophthalmology clinic based on a multidisciplinary clinic on Bazhana Avenue, which can see up to 2.5 thousand patients per month. In addition, last year, the company opened an oncodermatology center and a somnology center, and increased the number of dental clinics to three.
In addition, in 2023, Dobrobut launched a physical rehabilitation department, where military personnel are currently recovering.
In 2024, Dobrobut plans to open a new clinic in the center of Kyiv, develop a network of dental centers, expand the surgical unit, inpatient department and anesthesiology and intensive care unit at the clinic on Bazhana Avenue, as well as expand the range of services of the ophthalmology clinic and perform laser vision correction procedures.
“Dobrobut is one of the largest private medical chains in Ukraine. It includes 17 medical centers in Kyiv and Kyiv region, an emergency medical service, dental centers and pharmacies. The chain’s medical centers provide services for children and adults in more than 75 medical areas. More than 9000 surgeries are performed annually. The network employs more than 2900 people.
Currently, 119 Dobrobut employees have been mobilized and are serving in the Armed Forces and the ATO, and the company has paid UAH 21.6 million to mobilized employees.
When implementing digital services, developing digital products and working with customer experience, the OTP Bank team correlates its approaches with 4 aspects of customer values. This was stated by Oleg Klymenko, Member of the Management Board of OTP Bank responsible for retail business development, during the conference DIGITALIZATION BANKING: the next stage – 2024, organized by the International Financial Club BANKIR.
“OTP Bank is working to improve customer satisfaction in four aspects: functional, emotional, life-change, and social. Most of the competition in banking digital services takes place at the first level – functional. But when you have an operational base, you can start working with emotions,” he said.
According to the banker, the Bank’s Information Center uses AI technologies to analyze customer emotions. “We distinguish 8 different emotions, and when a customer calls, we track their mood by the timbre of their voice. This is necessary for the manager to understand the interlocutor as correctly as possible, because where there is human-to-human interaction, sometimes there can be misunderstandings. Instead, artificial intelligence allows the operator to better navigate the situation,” emphasized Mr. Klymenko.
Life-change, according to the banker, helps customers learn how to use new products that improve their living standards. “One such example is the online purchase of government bonds in the OTP Bank UA app. This is the most convenient and comfortable way to get acquainted with this instrument of investing in government bonds,” emphasized O. Klymenko.
Accordingly, the life-change level allows customers to move to the social level. “OTP Bank cooperates with the prosthetics center Superhumans Center. To raise funds, we held two charity auctions, one of which was fully implemented in the app. It’s like a game, because each auction contains a game element combined with a social mission,” he said.
According to internal research, the NPS level at OTP Bank increased by 8% in 2023 and amounted to 58%. 93% of the surveyed customers are satisfied with the work of the Information Center operators, and 97% with the work of the branch employees.
As a reminder, the charity Christmas auction held in the OTP Bank UA app raised UAH 5.8 million. All the funds were transferred to the Superhumans Center to provide prosthetics to Ukrainians.
Fozzy Group has opened the first medical center under the Doctor Sam brand, the group’s press service reports.
It is specified that the first medical center is located in the Respublika Park shopping center (Kyiv, 1 Kiltseva Road).
“Fozzy Group continues to grow and open new businesses to share its best features, namely hospitality and care for employees and guests in the healthcare industry. Doctor Sam is not just your doctor, it is your reliable partner in maintaining your health,” Sam Aganov, the founder and CEO of Doctor Sam Medical Center, outlined the main mission of the medical center.
Doctor Sam is a multidisciplinary clinic with international standards of quality of medical services and care. The areas of work include outpatient consultations with doctors, diagnostics, pregnancy support, day care, preventive vaccinations, etc.
Fozzy Group is one of the largest commercial and industrial groups in Ukraine. The group’s business interests include retail (more than 690 outlets), food production, banking, IT, logistics, tourism and restaurant business.
The company develops retail chains of various formats: Silpo supermarkets, Fozzy Cash & Carry wholesale hypermarkets, Fora convenience stores, Thrash! discounters, Bila Romashka pharmaceutical supermarkets, Ringoo personal electronics stores, Boulangerie, Escobar, Positano, Who&Why Drinkery restaurants. The agribusiness specializes in crop, livestock and vegetable production. Other businesses include Vostok Bank, TemaBit Fozzy Group, UVK logistics operator, Silpo Voyage travel agency chain, and APOLLO NEXT sports club chain.
According to Opendatabot, the founder of Silpo-Food LLC is PJSC Closed Non-Diversified Venture Corporate Investment Fund Retail Capital (100%, Kyiv), with Volodymyr Kostelman as the ultimate beneficiary.
In 2023, TAS Insurance Group (Kyiv) concluded 2.455 million insurance contracts, of which 1.388 million were for voluntary insurance and 1.067 million were for compulsory insurance, according to the company’s website.
According to the insurer’s reports, 2.284 million of all issued contracts were concluded with individuals and 170.016 thousand with legal entities.
Last year, TAS issued 1.075 million new policies of compulsory motor third party liability insurance (MTPL), which is almost 20% more than the corresponding figure for 2022, and 242.6 thousand voluntary motor third party liability insurance contracts (+38%).
Sales of motor hull insurance also increased by 32%, with 91,130 thousand motor vehicle insurance contracts and 81,977 thousand travel insurance contracts concluded.
In addition, over the past year, the insurer issued 11,680 thousand property insurance contracts “Full Housing Protection” and 356,652 thousand car insurance contracts “Full Auto Protection”, which is 20% higher than the corresponding figure for 2022.
The company also notes that 1.152 million customers have entrusted their insurance coverage to it, which is more than 122 thousand more than in 2022.
TAS Insurance Group was registered in 1998. It is a universal company offering more than 80 types of insurance products in various types of voluntary and compulsory insurance. It has an extensive regional network of 28 regional directorates and branches.
