Business news from Ukraine

Kyiv-based Dobrobut continues to develop its mobile application for customers

12 July , 2023  

During the year of operation from July 2022 to June 2023, 106 thousand sessions were recorded in the Dobrobut mobile application (the number of times the application was used by one client).

Dobrobut told Interfax-Ukraine that 67 thousand sessions were recorded on the iOS system and 39 thousand on the Android system.

On average, the system records 7,500 appointments for services through the app per month, with the most popular service being an appointment for a doctor’s consultation.

On average, a client views 10 pages on iOS or six pages on Android in one session.

In total, 40% of the app’s sessions were used for making an appointment and paying for services, 30% for viewing documents (doctor’s report, test results, etc.), and 30% for searching for a doctor or viewing a doctor’s profile.

Dobrobut Medical Network launched its mobile application in 2016.

The application allows access to digital medical services on the phone: making an appointment with a doctor at any Dobrobut medical center, viewing consulting opinions, research results, paying for services, making an appointment for online doctor’s explanations, and much more.

The app allows you to link medical records of children and other family members to your profile after verification. With the ability to open multiple profiles, you can collect the medical records of the entire family in one place, as well as make appointments and pay for treatment from one account.

The Documents section stores the doctor’s notes made after each visit, consultative conclusions, test results, research, and other medical documents. It is also possible to upload additional user documents, which will be stored in the same section.

“Dobrobut is one of the largest private healthcare networks in Ukraine. The company’s portfolio includes 17 medical centers in Kyiv and Kyiv region, an emergency service, dentistry, and pharmacies. The medical centers of the network provide services for children and adults in more than 75 medical areas. Every year, Dobrobut specialists perform more than 7,000 surgeries. The network employs 2,700 people.

Thanks to cooperation with international charities such as Direct Relief International, Children of War Foundation, International Medical Corps and University of Miami Global Institute, as well as the work of the Dobrobut Foundation, the network’s clinics continued to operate even during the hostilities and provided a significant part of medical services free of charge for months. Since the first days of the war, the Dobrobut Medical and Diagnostic Center in Kyiv has been providing emergency medical care to Ukraine’s defenders and people wounded in the fighting 24/7 free of charge. Thanks to the activities of the charitable foundations Direct Relief International and Dobrobut Foundation, the Dobrobut Medical and Diagnostic Center provides free medical care to wounded soldiers and people in difficult situations due to the hostilities.

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