In 2024, Nova Poshta, the leader of express shipments in Ukraine, increased its revenue by 22% to UAH 44.77 billion, while its net profit decreased by 36.9% to UAH 2.5 billion, according to its financial results, which were confirmed by the audit company Baker Tilly Ukraine LLC and published in the SMIDA information disclosure system.
“Despite the challenges of wartime and the shelling of branches and terminals, Nova Poshta operated as usual in 2024. The number of shipments in 2024 exceeded 480 million parcels and cargoes, or +16% year-on-year. The NPS (Consumer Loyalty Index) level for 2024 for the company was 80.8%,” the report says.
It is noted that due to the strategy of increasing customer accessibility points, the number of branches, delivery points and post offices in Ukraine amounted to more than 37 thousand at the end of December 2024.
As of December 31, 2024, the ratio of own and agency branches was 1,891 and 11,317, respectively, compared to 1,847 and 9,614 as of December 31, 2023.
The average number of full-time employees of the company, including part-time employees and those on maternity leave, was 27,509 at the end of 2024 compared to 26,327 at the end of 2023.
In 2024, despite the military aggression, Nova Poshta resumed investments in innovation, launching and testing of new technologies and services, amounting to UAH 7.3 billion, the report says.
According to information on SMIDA, the consolidated income of the group of companies, which includes the parent company Nova Poshta LLC and its subsidiaries, including NovaPay, NovaPay PL, NP Digital, NOVA Digital Sp. z o.o. (Poland), Nova-Energy, Novobox, Nova Place, Nova Post Europe, subsidiaries in Lithuania, Moldova, Poland, Slovakia, Hungary, Romania, Estonia, Latvia, Czech Republic, Canada, the United Kingdom, France, Italy, Poland, Belgium, Spain, and the Netherlands, in 2024 increased by 24% to UAH 54.2 billion. Consolidated profit decreased by 10.8% to UAH 3.81 billion.
Nova Poshta’s core business remains the express delivery of documents, parcels and palletized bulky cargo. The company is the leader in express delivery in Ukraine. Its ultimate beneficial owners are Volodymyr Popereshnyuk and Viacheslav Klymov.
