The European Business Association (EBA), in partnership with Huawei Ukraine and SAP Ukraine, has conducted an expert study of the current state of digital transformation deployment at private and public levels.
The study was conducted from March 29 to April 14, 2021, according to a joint report by the companies. It covered 130 general, executive and technical directors of EBA member companies.
The majority of respondents assess the volume and quality of the provision of state electronic services as high or satisfactory (7% and 55%, respectively). Among the most widespread electronic government services, the respondents rated the work of the Diia single portal of government services the best of all.
At the same time, according to the respondents, the development of digital infrastructure, as well as improving access to the use of modern technologies (digital inclusion) are definitely priority tasks for the state.
Thus, 47% of respondents assess the level of development of digital infrastructure as moderate, 42% – as low or very low. The majority of respondents also rated the level of digital inclusion as low or very low (54%).
At the same time, 55% of respondents believe that the level of digital transformation of their industries is moderate, 16% – high, another 6% – very high. At the same time, 23% consider it low or very low.
Of the directors surveyed, 41% rate the digital literacy level of their employees as moderate, 13% as low, and 46% as high.
In addition, 47% of directors rated the level of digital development of their business as moderate, 39% think it is high, another 5% – very high. Only 9% of respondents consider the level of digital transformation of their companies to be low.
At the same time, the overwhelming majority (89% of those surveyed) admitted that the corporate strategy of their company contains the goals of digital transformation.
According to the results of the survey, the integral indicator of the digital transformation index of Ukraine amounted to 2.81 points out of five possible and found itself in the negative plane.
According to the research methodology, the integral indicator of the index consists of five equivalent components: the general level of digital transformation of companies; digital transformation of industries; development of digital infrastructure; digital inclusion; volume and quality of state electronic services.
“We are witnessing a dynamic growth of the Ukrainian IT market. However, there are certain barriers that hinder the development of digitalization due to the rather complex regulation of the industry, emigration of specialists, weak infrastructure support for new projects, restrictions on the use of cloud technologies in the public sector, etc. This is confirmed by the results of an expert study,” Director of SAP Ukraine Maxim Matyash said.
