Ukrposhta plans to launch parcel delivery agent points in cafes, shops, and other service locations at the end of the first quarter of 2026, the company’s CEO Ihor Smelyansky told Interfax-Ukraine.
“They sign a contract with us for parcel delivery, and we pay them for each delivery. In other words, this does not entail any capital expenditures or expensive repairs. After all, the most effective thing is to quickly expand the network so that it is convenient and profitable for our customers to receive parcels,” Smelyansky explained.
The CEO of Ukrposhta added that the project is currently in the testing phase, and residents of Kyiv can already receive parcels at nine pilot locations.
“Of course, we will monitor the quality to ensure that the quality of parcel delivery is maintained and that all the rules that must be followed are followed. And we will continue to attract new partners,” Smelyansky emphasized.
Separately, the company plans to install about 1,000 parcel machines in early 2026, as well as update its mobile app, which will allow customers to manage their parcels in a way that is convenient for them, including redirecting shipments to other branches or parcel machines.
Earlier, in a comment to the agency, Ukrposhta reported that in 2026 it plans a large-scale modernization of its network of branches throughout the country.
Currently, the company has more than 6,000 branches and 26,000 service points throughout Ukraine.
In the fourth quarter of 2025, Ukrposhta received a net profit of UAH 257.9 million, which is 69.2% more than in the same period in 2024, due to additional income from the sale of the company’s property, which amounted to UAH 168 million.
The national postal operator increased its revenue in the fourth quarter by UAH 10.7 million compared to the same period in 2024, to UAH 3 billion 601.6 million.
The national postal operator Ukrposhta received a net profit of UAH 257.9 million in the fourth quarter of 2025, which is 69.2% more than in the same period in 2024, according to the company’s interim report.
“The net profit target was exceeded, while the net income and EBITDA targets were not met, thanks to additional income from the sale of the company’s property, which amounted to UAH 168 million against a target of UAH 46 million,” the document states.
According to the report, Ukrposhta increased its revenue in the fourth quarter by UAH 10.7 million compared to the same period in 2024, to UAH 3 billion 601.6 million, but this was UAH 676.0 million less than planned.
The company explained that compared to the same period last year, there was an increase in revenue from the delivery of written correspondence, trade, and other commercial services, while other services saw a decline in revenue.
EBITDA for the reporting period increased by 49.7% compared to the fourth quarter of 2024, reaching UAH 461.5 million, but according to the plan, it should have amounted to UAH 591.1 million.
It is noted that in the fourth quarter of 2025, the company accepted 20.5 million domestic and international letters (22.7 million in the same period of 2024), 11.8 million parcels (13.3 million), and 21.5 million (23.3 million) payments.
According to the report, Ukrposhta currently has 5,100 stationary points (5,200 in the fourth quarter of 2024), which serve 11,100 service points, 2,000 mobile points (2.1 thousand in Q4 2024), which serve 20.13 thousand service points.
The average number of full-time employees in Q4 2025 was 26.6 thousand (28.9 thousand in Q4 2024), and the average salary was UAH 18,800 (in Q4 2024 – UAH 17,800), according to the report.
Also, during the fourth quarter, the company launched a network of the first 100 automatic post office machines in Kyiv and Odesa, updated its mobile application and CRM system. In addition, the company’s branches began accepting payment for goods with the Natskeshbek card.
According to the report, Ukrposhta’s plans for 2026 include investing in digital systems, in particular expanding the functionality of the mobile application, CRM systems, and others. It also plans to expand new parcel terminals in the regions and optimize delivery routes, strengthen operational activities, and enhance its cybersecurity program.
As reported, in the third quarter of 2025, Ukrposhta increased its losses by 10.4% compared to the same period last year, to UAH 151.8 million, with a 6.2% decrease in revenue, to UAH 3 billion 18.1 million, while EBITDA amounted to UAH 100.4 million compared to UAH 298.6 million in the same period of 2024.
In the first half of 2025, the company increased its revenue by 5.4% compared to the same period last year, to UAH 6 billion 505.0 million, reducing its net loss by 27.2% to UAH 311.8 million.
The national postal operator Ukrposhta incurred a net loss of UAH 151.8 million in the third quarter of 2025, which is 10.4% more than in the third quarter of 2024, while it was planned to reduce the loss to UAH 56.2 million, according to the quarterly report.
According to the report, Ukrposhta’s revenue in July-September decreased by 6.2% compared to the third quarter of 2024, to UAH 3 billion 18.1 million, which is 18% less than planned, while EBITDA for the reporting period amounted to UAH 100.4 million against UAH 298.6 million in the same period of 2024.
The company emphasized that the main reasons for the deviations are the actual dollar exchange rate in the third quarter of 2025 being lower than the dollar exchange rate set in the state budget for 2025, on the basis of which the planned revenues for 2025 were formed, the loss of markets and company assets due to Russia’s continued aggression, and stagnant domestic demand for services, primarily for parcels and utility payments, due to the unfavorable economic situation.
Other reasons for the deterioration in financial results include delays in the introduction of additional services for customers, the transition of pensioners to the banking system, the further digitization of payments and population decline, as well as the postponement of real estate sales from the third quarter of 2025 to the fourth quarter.
It is noted that in the third quarter of 2025, Ukrposhta accepted 19.6 million domestic and international letters (20.6 million in the third quarter of 2024), 10.2 million parcels (11.3 million), and 20.8 million payments (21.7 million).
According to the report, Ukrposhta currently has 5,100 stationary points serving 11,100 service points and 2,000 mobile points serving 20,100 service points.
The average number of full-time employees in the third quarter of 2025 was 27,100 (30,200 a year earlier), and the average salary was UAH 18,500 (UAH 17,100).
Separately, information was added that a plan of measures to improve the financial situation was developed at the meeting of the supervisory board. In particular, this involves maintaining a delivery quality level of at least 95%, improving the customer experience, further integration with key customers and marketplaces to increase shipment volumes, and launching the first agency parcel delivery points and parcel terminals to improve pedestrian accessibility.
As for payments, the front-end system is being updated and a transition to a new payment system is underway, with revised payment rates to increase revenue. A decision has also been made to sell real estate that is not used in operational activities, and a gradual optimization of personnel is taking place in line with the reduced volume of traditional services (from 28,800 employees in January 2025 to 27,100 employees in September) and a deferred review of salaries for production personnel due to failure to meet financial targets.
Ukrposhta added that it plans to expand the functionality of its new mobile app for customers in the fourth quarter of 2025, where parcels, payments, and other services will now be automatically loaded. Preparations are also underway for winter, including a review of processes and routes, and the purchase of additional lights, power banks, and pallets.
According to the report, the outstanding portion of the EBRD debt amounted to UAH 1 billion 325.9 million at the end of the third quarter, with a maturity date of June 20, 2032.
As reported, in the first half of 2025, Ukrposhta increased its revenue by 5.4% compared to the same period last year, to UAH 6.505 billion, reducing its net loss by 27.2% to UAH 311.8 million.
The national postal operator Ukrposhta has announced the launch of its own network of parcel terminals manufactured by the Ukrainian company Modern Expo, according to the company’s CEO Ihor Smelyansky.
The Prozorro electronic procurement system indicates that the cost of the tender announced on September 16 was UAH 20.79 million. The sole participant, a Ukrainian-Polish joint venture in the form of Modern Expo LLC, was selected as the supplier, and the contract was signed on October 13.
“Today, Ukrposhta can announce the signing of an agreement for the supply of its own post office boxes — importantly, Ukrainian-made — with the market leader, Modern Expo,” Smelyansky wrote on Telegram on Tuesday.
The company’s CEO specified that the first 100 parcel terminals are planned to be installed before the New Year: 70 in Kyiv and 30 in Odesa.
According to him, access to parcels is possible both through the app and through a PIN code on a keyboard with metal buttons. The parcel locker will allow users to both receive parcels and send letters.
According to the agreement, two types of parcel terminals will be supplied: standard and extended autonomy, designed to operate in autonomous mode and with enhanced security standards. The cost of batteries for extended autonomy parcel terminals is four times higher than for standard ones, and charging devices are three times more expensive.
The Prozorro system also states that since the beginning of 2024, Ukrposhta has made several similar purchases of self-service postal terminals (postal terminals) with installation. The cost of those tenders was lower than the agreement with Modern Expo, but the contracts concluded with other winners were subsequently terminated due to their failure to fulfill their obligations.
The national postal operator Ukrposhta has announced that from October 1, it will reduce rates for sending small PRIME parcels (up to 2 kg) to the US by $1.5-2, and they will cost from 260 UAH, which is less than before, according to the company’s CEO Ihor Smelyansky.
“To support Ukrainian exporters during the busiest pre-holiday sales season in the US, which accounts for more than 25% of annual sales, Ukrposhta… Starting October 1, rates for small PRIME packages will start at 260 hryvnia, which is $1.5-2 less than before,” the company’s CEO Ihor Smelyansky wrote on Facebook on Tuesday.
He specified that this refers to delivery within seven days to more than 15,000 branches throughout the United States.
According to him, in partnership with DHL, Nordi, and Lufthansa, a logistics chain has been built, including parcel processing in Ukraine within 24 hours, delivery to London or Frankfurt within 34-40 hours, then the parcel goes to recipients in the US: New York, Miami, Chicago, Los Angeles.
According to Smiliansky, the introduction of US customs duties on postal items worth up to $800, with a 10% duty for Ukraine compared to 15% for the EU, 25% for Moldova, and 45% for Switzerland, gives Ukrainian small businesses the opportunity to maintain their positions and even increase their volumes, especially given that many countries have not yet resumed deliveries to the US.
Smiliansky added that Ukrposhta has a share of over 50% in the international delivery market.
According to information on the company’s website, the current cost of sending a small PRIME package (no side exceeding 60 cm, and the sum of all measurements not exceeding 90 cm) weighing 100 g to the US is UAH 321.64, and 2 kg – UAH 1,135.6.
The national postal operator Ukrposhta has purchased 160 new vehicles to improve its logistics using credit funds from the European Bank for Reconstruction and Development (EBRD), which will reduce the average age of its fleet, currently 17-18 years, by five years, according to the company’s CEO Ihor Smelyansky.
“Thanks to our partners at the EBRD, Ukrposhta has updated its fleet with 160 new vehicles (modern MAN and Iveco) for efficient logistics and to compensate for vehicles lost under shelling,” he wrote on Telegram on Thursday.
It is noted that 100 MAN vehicles (5 tons) are intended for interregional transportation, restoring logistics links between transport hubs damaged by the war, while 60 Iveco vehicles (20 tons) are intended for large interregional transportation.
As Smelyansky clarified, the first 11 vehicles are already operating on routes, delivering humanitarian and commercial cargo, and the rest will be delivered by the end of this year.
“This is a continuation of the large-scale upgrade that started last year: at that time, Ukrposhta received 250 Citroën Jumpers,” Smelyansky emphasized.
The CEO also added that since the start of the full-scale invasion, the enemy has caused more than UAH 2.5 billion in damage to the company’s infrastructure.
In its latest report, Ukrposhta said that as of June 30, 2025, EUR 42.5 million had been received under a loan agreement with the EBRD, and EUR 14.81 million had been repaid.
According to the report, as of June 30, 2025, the company had breached the financial covenants under the loan agreement with the EBRD, but at the company’s request, the bank waived the requirement to comply with the covenants for 2025.
In the first half of 2025, Ukrposhta increased its revenue by 5.4% compared to the same period last year, to UAH 6 billion 505.0 million, reducing its net loss by 27.2% to UAH 311.8 million.
