In 2025, the national postal operator Ukrposhta reduced its net loss by 50% compared to 2024—to 206.55 million UAH, while its revenue grew by 1.1% to UAH 13.11842 billion, which is 13% below the plan, according to the company’s annual report.
According to the report, Ukrposhta’s gross profit for 2025 increased by 8.6% to UAH 1.56 billion, while the loss from operating activities rose by 2.9% to UAH 414.50 million.
The company also reported that last year’s revenue from domestic and international parcels rose by 9% compared to the year before last—to 2.79 billion UAH. The distribution of periodical print media brought Ukrposhta 1% more—UAH 274.4 million—due to a revision of rates.
At the same time, revenue from international postal exchange (imports) fell by 9% to 1.22 billion UAH due to stagnation in the parcel market and the consolidation of orders into a single shipment at a lower rate.
Revenue from the delivery of international “EMS” mail in 2025 also fell by 13%, or UAH 43.7 million, to UAH 287.9 million.
Revenue from the “pensions and financial assistance” sector decreased by 8% to UAH 2.58 billion. Ukrposhta cited the transition of pensioners to banking services as the main factor, a trend that is gradually intensifying, including due to additional government programs that pay social benefits exclusively through bank cards.
Revenue from other financial services decreased by 2% to UAH 47.5 million, driven by a decline in cash withdrawal and payment card top-up services via the company’s terminals.
The report also notes that revenue from written correspondence decreased by 2% to UAH 1.73 billion, although small packages accounted for UAH 1.12 billion, which is 4% higher than the 2024 figures due to the recovery of business activity in the market.
The company emphasized that the main factors contributing to the loss in 2025 were the accelerated outflow of retirees and the corresponding decline in traditional services, failure to meet parcel growth targets, and delays in real estate sales due to late approval from the shareholder. However, the company partially offset these factors by optimizing its payroll and other expenses.
It is noted that Ukrposhta continues to generate operating profit at the EBITDA level: in 2025, it amounted to UAH 503 million, compared to UAH 472 million in 2024.
According to the report, the national operator paid UAH 3.62 billion in taxes, fees, and mandatory payments in 2025, which is UAH 495.7 million more than in 2024; of this amount, UAH 961.7 million was paid to the state budget, an increase of UAH 395.8 million compared to the previous year.
As for Ukrposhta’s capital investments, their volume last year amounted to 1.21 billion UAH.
It is noted that capital investments of 991.6 million UAH, including VAT, are planned for 2026, of which 89.5 million UAH will come from the European Bank for Reconstruction and Development (EBRD) and 736.7 million UAH from own funds.
It is anticipated that capital investments will be directed toward launching a network of parcel lockers, purchasing technological and sorting equipment for new logistics terminals, logistics centers, and depots, and acquiring IT equipment, including network equipment and computer hardware.
Among other areas, the company plans to invest in the purchase of low-speed electric vehicles (tricycles, electric scooters), upgrading branch formats to ensure their autonomy—specifically, purchasing generators and inverters, disconnecting from shared power grids—as well as expanding the network of cargo branches and implementing the “Pharmacy” project.
In addition, the plan includes the purchase of IT equipment to implement automated processes and the further development of mobile applications for customers and employees, as well as the digitization of processes and other components.
The report notes that as of the end of 2025, no funds had been drawn down under the loan agreement with the European Investment Bank (EIB). The company submitted a formal request to the bank to cancel the loan financing, as it had not actually been utilized.
As of the end of last year, EUR 53.11 million had been received under the loan agreement with the EBRD, EUR 18.66 million had been repaid, and the total debt as of December 31 stood at EUR 34.45 million.
As reported, the national operator posted a net loss of UAH 204.8 million for January–March 2026, which is UAH 1.1 million, or 0.5%, higher than in the same period of 2025, but 40% lower than projected in the plan. The company’s revenue in the first quarter decreased by 0.1%, or UAH 5 million, to UAH 3.34 billion, which is 2% below the plan.
