Last year, Nova Poshta, the leader of express shipments in Ukraine, doubled the number of processed shipments in Moldova to almost 4 million, the company’s press service reports.
“4 million delivered shipments, 695,000 customers and 28.6 million lei ($5.8 million) in taxes are the results of Nova Poshta’s work in Moldova in 2024,” the press service said in a statement on Friday.
It is reported that in 2024, the company showed growth in all operational and financial indicators, increasing tax payments by 87% compared to 2023.
The number of shipments in Moldova increased by 26% to 778 thousand. The number of international shipments quadrupled compared to 2023 to 3 million.
The top countries from which most parcels arrived in Moldova are China, the USA, Romania and Ukraine. The top stores from which Nova Poshta customers made orders are Temu, Joom, Aliexpress, iHerb, Zapatos and MakeUp.
The press service reminded that last year, Nova Poshta was the first in Moldova to offer its customers a new format of service points – delivery points and still remains the only postal operator that provides such a service in the country. Thanks to this service, it can quickly deliver parcels to the most remote corners of the country, even to settlements without post offices or postal facilities.
The operation of the delivery points creates additional convenience for customers, as the parcel can be picked up near their homes or on the way to the office in a cafe. In 2024, 600 thousand parcels were delivered through delivery points, according to Nova Poshta. In total, there are 61 delivery points in Moldova.
For cooperation with Nova Poshta in the format of delivery points, its local partners received 3.3 million lei ($668.6 thousand) from the company in 2024.
Nova Poshta’s presence with a network of post offices in Moldova covers 20 cities in the country, including Briceni, Edinet, Ungheni, Balti, Comrat, Cahul, Orhei, Taraclia, Chadyr Lunga, Ialoveni, Hincesti, Caşani, Stefan Voda, Falesti, Soroca, Guma, Nisporeni, Leova, Novi Aneni. A number of them are located in the stores of the largest supermarket chains – Kaufland, Linella, Merci and Local. In total, there are 260 post offices.
The number of Nova Poshta stationary offices in Moldova has reached 31. The number of sorting terminals is three.
“Nova Poshta” has set a goal to ensure the accessibility of customers in Moldova. It also seeks to increase the speed of processing shipments and customer convenience, the press service emphasized.
“Nova Poshta has become a part of the everyday life of the people of Moldova. In 2024, we invested 26.8 million lei ($5.8 million) in the development of logistics and our own network, and created 228 new jobs in the country. Our services were used by 695,000 customers, compared to 424,000 last year,” the press service quoted the CEO of Nova Poshta in Moldova, Sergey Shapran, as saying.
According to him, the company plans to continue expanding its network and range of services in 2025. In particular, Nova Poshta will open a new sorting hub in Chisinau, where business customers will be able to use fulfillment services.
The number of service points is planned to double.
The delivery time for Nova Poshta parcels in Moldova is 1 day. Delivery to Ukraine and Romania is carried out within 3 days.
