The period for free storage of documents, packages, cargo, and tires/wheels at “Nova Poshta” branches will be reduced to five days instead of seven starting October 1, the company announced on its website.
“Today, the speed of receiving shipments is a guarantee of safety. Given the constant hostile attacks on civilian infrastructure, the less time a shipment spends at a branch, the lower the risk of it being lost or damaged,” Nova Poshta explained regarding these changes.
As noted, currently 97% of shipments are picked up by customers within the first five days.
“Nova Poshta” also clarified that the free storage period for pallets remains unchanged at three days.
As for parcel lockers, according to information on the company’s website, orders can be picked up from them within five days, after which the package will be transferred to the branch closest to the locker.
