Business news from Ukraine

According to a study conducted by the sociological company Active Group in cooperation with the analytical center Experts Club, a significant number of Ukrainians have used medical laboratories over the past two years. In particular, private medical laboratories play an important role in the healthcare sector, as more and more people are turning to them for high-quality and fast medical services.

The top 10 most visited private medical laboratories in Ukraine are as follows:

1. Synevo – 39.5% of respondents said they had used the services of this laboratory. Synevo is the undisputed market leader, which can be explained by its wide network of laboratories across the country, modern equipment and high level of trust from the population. Synevo is known for its accessibility and a wide range of services that meet the needs of both ordinary citizens and medical professionals.

2. “Dila – 15.5% of respondents have visited this laboratory. “Dila also has a strong position in the market due to the high quality of its services, in particular the accuracy of analyzes and the speed of service. The laboratory is actively developing innovative diagnostic methods, which attracts consumers looking for modern medical solutions.

3. “Eskulab – 9.3% of Ukrainians choose this laboratory. “Eskulab has strengthened its position due to its regional coverage, especially in the western regions of Ukraine. An important factor in its popularity is the availability of services in remote locations, which makes the laboratory convenient for a large part of the population.

4. Invivo – 6.1% of respondents used the services of this laboratory. Invivo is known for its individual approach to each client, which contributes to its popularity among patients who value quality and comfort. An important aspect of success is a convenient system for obtaining results and high accuracy of analyzes.

5. “DniproLab – 4.8% of respondents chose this laboratory. Dneprolab has strong positions in the central and eastern regions of the country. The main factors that ensure its popularity are the promptness of results and affordable pricing.

6. “Median – 2.5% of visitors used the services of Median. This laboratory is known for the accuracy of its tests and the introduction of modern diagnostic methods. Despite its smaller scale compared to market leaders, Median offers high-quality services that attract patients who value professionalism.

7. “Medlab – 4.5% of respondents have used this laboratory. “Medlab provides quality service and modern facilities for patients, which makes it popular among those looking for reliable medical services at a reasonable price.

8. DNA Laboratory – 2.3% of respondents chose this laboratory. Its specialization in genetic research and diagnostics helps the laboratory to attract clients who need such specialized services.

9. “Unimed – 2.3% of visitors preferred Unimed. The laboratory attracts customers with its convenience and the ability to get results quickly and without queues. This provides a positive experience for patients who value comfort and time.

10. “New Diagnostics – 2% of respondents chose this laboratory. It specializes in accurate and fast tests, which makes it attractive to customers who need reliable diagnostics.

In general, the most visited laboratories are those that offer a wide range of services, modern equipment, and ensure high accuracy of results. At the same time, prices remain an important factor, as according to the survey, 69.8% of respondents said that the cost of services needs to be reduced, 31.8% – the accuracy of results, 15.2% – the speed of service, 12.5% – the conditions in the laboratory, 11.8% – the politeness of the staff. Competition between laboratories helps to improve the quality of service and reduce the cost of services, which has a positive impact on the overall healthcare market in Ukraine.

The survey was conducted in July by individual interviews. The survey involved 600 respondents.

According to Andriy Yeremenko, founder of Active Group research company, the increase in the number of private medical laboratories in Ukraine indicates a systematic increase in demand for their services. At the same time, competition between laboratories has a positive impact on the quality and cost of analysis.

He predicts that the market will continue to develop in the future, making it easier to open new laboratories and improve existing ones. This, in turn, will increase competition, which will further reduce prices and improve the quality of medical services.

For his part, Maksim Urakin, founder of the Experts Club information and analytical center, emphasized that the study confirms the trend of increasing demand for private medical laboratories among Ukrainians.

“The survey data indicate an increase in confidence in the private medical sector and its capabilities. At the same time, the high level of competition in the market encourages laboratories to innovate, improve diagnostic accuracy and customer service. This trend is a positive signal for all market participants, as improving the quality of medical services and making them accessible to more people contributes to the overall improvement of the health of the Ukrainian population,” the founder of Experts Club believes.