Nova Poshta, the leader in express delivery in Ukraine, has set a record in Moldova by processing 38,137 parcels in one day on February 28, which is more than 50 shipments every minute, the company’s press service reports.
“Nova Poshta in Moldova set the record thanks to fast delivery from the world’s largest online stores, such as iHerb, Makeup, Zapatos, Temu, Aliexpress, and others. On February 28, 2025, the company processed 38,137 parcels in one day, which is more than 50 shipments every minute,” the press service of Nova Poshta said in a statement on Wednesday.
In February, 88% of all parcels in Moldova came from foreign marketplaces. The most popular goods among Moldovan buyers are clothes, shoes, cosmetics, electronics and household appliances, the press service noted.
“This record is the result of the trust of our customers and the daily work of the Nova Poshta team in Moldova. Moreover, in February, we processed 714,805 shipments, which is 18% more than in the whole of 2022. This is the absolute maximum in the history of Nova Poshta’s work in Moldova,” the press service of the CEO of Nova Poshta in Moldova quoted Sergei Shapran as saying.
According to the report, the previous record was set on December 20, 2024, when Nova Poshta processed 34,476 parcels in Moldova per day.
“Nova Poshta in Moldova has expanded its network to 61 delivery points, 260 post offices and 31 branches. The company has implemented a system of address storage by cell number in the branches, which reduced the time to find a parcel from 3 minutes to 45 seconds. A new sorting terminal with a modern train sorter system was launched in Chisinau, which operates 24/7. Each parcel is carefully dispatched, which guarantees accurate delivery and reduces the risk of loss.
As reported, last year Nova Poshta doubled the number of processed parcels in Moldova to almost 4 million. The number of shipments in Moldova increased by 26% to 778 thousand. The number of international shipments quadrupled compared to 2023 to 3 million.
Nova Poshta’s presence with a network of post offices in Moldova covers 20 cities in the country, including Briceni, Edinet, Ungheni, Balti, Comrat, Cahul, Orhei, Taraclia, Ceadir Lunga, Ialoveni, Hincesti, Caşani, Stefan Voda, Falesti, Soroca, Guma, Nisporeni, Leova, Novi Aneni. A number of them are located in the stores of the largest supermarket chains – Kaufland, Linella, Merci and Local.
“Nova Poshta, the largest logistics operator in Ukraine, has opened its first stationary branch in the Netherlands in Utrecht, and plans to open mini-branches in Amsterdam, The Hague, and Rotterdam by the end of the year. “Nova Poshta entered the Dutch market in October 2024 by launching fast targeted delivery services. The company is currently expanding its customer experience and has opened its own branch in Utrecht,” the press service said in a statement on Monday.
According to it, the branch is located at Overvliet, 2 and is open from Monday to Friday from 09:00 to 20:00, and on Saturday from 09:00 to 18:00.
Customers can send and receive documents and parcels weighing up to 100 kg at the branch.
Delivery time from Ukraine to the Netherlands is 6 days or more.
“We always strive to provide choice and convenience for our customers. That is why, in addition to fast targeted delivery, we have opened a branch in Utrecht. We see a great interest in the services of Nova Poshta from local residents, so we plan to expand further by opening mini-branches in the largest cities of the country: Amsterdam, The Hague, and Rotterdam this year,” the press service quoted Anton Chernysh, CEO of Nova Post in the Netherlands, as saying.
It is noted that each parcel is insured at the company’s expense. In the event of damage or loss, Nova Poshta guarantees full reimbursement of the estimated cost of the shipment.
It is also reported that Nova Poshta customers can call a courier to any address in the Netherlands to pick up a paid and packaged shipment. This can be done through a multilingual website, personal account or mobile application available on Google Play and the Apple Store.
The company’s digital services also allow you to create invoices, find the nearest service points, find out their working hours, and track the parcel’s movement in real time. You can pay for delivery online, including through the IDEAL payment system.
The cost of delivery between European countries is determined by the weight of the parcel and the distance to the destination country. Tariffs can be found here: https://novaposhta.ua/delivery_to_Netherlands/.
Earlier it was reported that Nova Poshta has launched courier delivery in the Netherlands, and in the near future plans to open its own branches in Amsterdam and Utrecht.
Source: http://relocation.com.ua/new-post-opens-first-stationary-office-in-utrecht-the-netherlands/
The international financial service NovaPay (TM NovaPay) for 9 months. 2024 has doubled the number of its own POS-terminals in Nova Poshta offices, bringing their number to 5,790 devices, the service’s press service reports.
“NovaPay is expanding its terminal fleet. In nine months, NovaPay has doubled the number of its own POS terminals in Nova Poshta offices, bringing their number to 5,790 devices,” the service’s press service said on Thursday.
Currently, 60% of all POS-terminals installed in Nova Poshta offices are from NovaPay. Each branch has at least one of the financial service’s own terminals, the press service said.
“A few years ago, we decided to invest in creating our own network of POS terminals. We keep a high pace of terminal fleet development and have already seen noticeable results. The customer service time has decreased from 22 to 13 seconds, and the number of failures has decreased. And most importantly, we are less dependent on third-party providers,” the press service quoted Alexey Ruban, NovaPay’s Chief Innovation Officer, as saying.
According to him, by building its own network of POS terminals in the country, the company was able to optimize processes and significantly save on commissions, directing the saved funds to further develop products and offers for customers.
By the end of 2025, NovaPay plans to increase the number of POS terminals by another 2.5 thousand and enter the open market.
Earlier it was reported that NovaPay made 418 million transfers in 2024, which is 18% more than in 2023. According to the press service of NovaPay on Tuesday, the total volume of transfers through the system in 2024 reached UAH 308.5 billion, which is 31% more than in 2023.
“NovaPay (TM NovaPay) is an international financial service that is part of the NOVA group of companies and has been providing online and offline payment services in more than 3,600 Nova Poshta branches for over 12 years. The service was the first non-bank financial institution in Ukraine to receive an extended license from the NBU, which allowed it to open accounts and issue cards.
According to the National Bank of Ukraine, as of December 1, 2024, NovaPay LLC issued 449.11 thousand payment cards, of which 123.34 thousand were active (at least one transaction in November). With a share of 0.22%, the company ranked 17th in the market, but still lags far behind the leaders PrivatBank (29.28 million) and mono (9.86 million active cards). At the same time, at the beginning of 2024, NovaPay issued only 13 thousand cards.
In addition, the company had 10.71 thousand installed payment terminals at the beginning of December, compared to 3.43 thousand at the beginning of the year, and installed the first 10 self-service devices. In terms of the number of payment terminals, NovaPay with a 2.1% share overtook Ukrposhta with its 1.4% share and ranked fifth in the market, where the undisputed leader is PrivatBank with a 60.7% share.
Last year, Nova Poshta, the leader of express shipments in Ukraine, doubled the number of processed shipments in Moldova to almost 4 million, the company’s press service reports.
“4 million delivered shipments, 695,000 customers and 28.6 million lei ($5.8 million) in taxes are the results of Nova Poshta’s work in Moldova in 2024,” the press service said in a statement on Friday.
It is reported that in 2024, the company showed growth in all operational and financial indicators, increasing tax payments by 87% compared to 2023.
The number of shipments in Moldova increased by 26% to 778 thousand. The number of international shipments quadrupled compared to 2023 to 3 million.
The top countries from which most parcels arrived in Moldova are China, the USA, Romania and Ukraine. The top stores from which Nova Poshta customers made orders are Temu, Joom, Aliexpress, iHerb, Zapatos and MakeUp.
The press service reminded that last year, Nova Poshta was the first in Moldova to offer its customers a new format of service points – delivery points and still remains the only postal operator that provides such a service in the country. Thanks to this service, it can quickly deliver parcels to the most remote corners of the country, even to settlements without post offices or postal facilities.
The operation of the delivery points creates additional convenience for customers, as the parcel can be picked up near their homes or on the way to the office in a cafe. In 2024, 600 thousand parcels were delivered through delivery points, according to Nova Poshta. In total, there are 61 delivery points in Moldova.
For cooperation with Nova Poshta in the format of delivery points, its local partners received 3.3 million lei ($668.6 thousand) from the company in 2024.
Nova Poshta’s presence with a network of post offices in Moldova covers 20 cities in the country, including Briceni, Edinet, Ungheni, Balti, Comrat, Cahul, Orhei, Taraclia, Chadyr Lunga, Ialoveni, Hincesti, Caşani, Stefan Voda, Falesti, Soroca, Guma, Nisporeni, Leova, Novi Aneni. A number of them are located in the stores of the largest supermarket chains – Kaufland, Linella, Merci and Local. In total, there are 260 post offices.
The number of Nova Poshta stationary offices in Moldova has reached 31. The number of sorting terminals is three.
“Nova Poshta” has set a goal to ensure the accessibility of customers in Moldova. It also seeks to increase the speed of processing shipments and customer convenience, the press service emphasized.
“Nova Poshta has become a part of the everyday life of the people of Moldova. In 2024, we invested 26.8 million lei ($5.8 million) in the development of logistics and our own network, and created 228 new jobs in the country. Our services were used by 695,000 customers, compared to 424,000 last year,” the press service quoted the CEO of Nova Poshta in Moldova, Sergey Shapran, as saying.
According to him, the company plans to continue expanding its network and range of services in 2025. In particular, Nova Poshta will open a new sorting hub in Chisinau, where business customers will be able to use fulfillment services.
The number of service points is planned to double.
The delivery time for Nova Poshta parcels in Moldova is 1 day. Delivery to Ukraine and Romania is carried out within 3 days.
Last year, Nova Poshta, the leader in express delivery in Ukraine, increased the number of branches and post offices in Ukraine by 10 thousand compared to 2023, to 37,210 points, the company’s press service reports.
“Over the past year, the network of Nova Poshta branches and post offices in Ukraine has increased by more than 10 thousand units, bringing the total number to 37,210 service points,” the company said on Tuesday.
This includes the opening of 1,747 branches last year and the installation of 8,410 post offices across the country, the press service of Nova Poshta said.
Despite the difficult security situation, including regular enemy shelling, the company continued to develop its network in the frontline areas: in 2024, it opened 1214 service points there, most of them in Kharkiv, Dnipro, and Zaporizhzhia regions.
Last year, investments in the development of Nova Poshta’s network of branches and post offices increased by 35% year-on-year to UAH 1.8 billion.
As of the beginning of 2025, Nova Poshta’s network consists of a total of 13,208 outlets and 24,002 post offices. It covers more than 10 thousand settlements in Ukraine.
This year, the company plans to increase the number of service points in Ukraine by another 11 thousand and allocate UAH 1.2 billion in investments, the press service said.
In Kyiv, Nova Poshta has opened the first barrier-free branch with all the conditions for comfortable service for people with disabilities. Its area is 709 square meters. The branch is equipped with adapted furniture, has a wide entrance without a threshold and automatic doors with a sound beacon. A digital assistant has been set up in the branch. Investments in its arrangement amounted to UAH 32 million.
In 2024, Nova Poshta, the leader of express shipments in Ukraine, increased the volume of shipments by 16% compared to 2023 – up to 480 million shipments.
“According to the results of 2024, Nova Poshta set a new record for parcel delivery – 480 million shipments. This is 16% more than in 2023, when Nova Poshta transported 412 million parcels,” the company’s press service said on Tuesday.
The number of international parcels delivered by Nova Poshta in 2024 increased by 86% compared to 2023, to 19 million. The company delivered 4 million international shipments between countries.
The company’s customers ordered goods from China, the US, Poland, and the UK. The most popular items were cases and covers, headphones, T-shirts, children’s accessories, and household items. The favorite stores of Ukrainians in the NP Shopping service were eBay, Amazon, Zara, H&M and Nike.
“Ukrainians are a people who like to look good, dress stylishly and read a lot. At the same time, they are happy to print something on a 3D printer,” Nova Global (a division of Nova Poshta) reported on Linkedin.
According to the data, in 2024, 57% of goods were ordered by Ukrainians in the United States, 19% in Poland, 10% in the UK, and 9% in Germany.
Last year, Ukrainians most often received clothes, household goods, decorative cosmetics, spare parts and components for various equipment, shoes, household items, and food at Nova Poshta offices, the company said.
“Nova Poshta operates in 16 European countries: France, the United Kingdom, Spain, Poland, Italy, Austria, the Netherlands, the Czech Republic, Romania, Germany, Lithuania, Estonia, Latvia, Slovakia, Hungary, and Moldova.
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