The national postal operator Ukrposhta incurred a net loss of UAH 151.8 million in the third quarter of 2025, which is 10.4% more than in the third quarter of 2024, while it was planned to reduce the loss to UAH 56.2 million, according to the quarterly report.
According to the report, Ukrposhta’s revenue in July-September decreased by 6.2% compared to the third quarter of 2024, to UAH 3 billion 18.1 million, which is 18% less than planned, while EBITDA for the reporting period amounted to UAH 100.4 million against UAH 298.6 million in the same period of 2024.
The company emphasized that the main reasons for the deviations are the actual dollar exchange rate in the third quarter of 2025 being lower than the dollar exchange rate set in the state budget for 2025, on the basis of which the planned revenues for 2025 were formed, the loss of markets and company assets due to Russia’s continued aggression, and stagnant domestic demand for services, primarily for parcels and utility payments, due to the unfavorable economic situation.
Other reasons for the deterioration in financial results include delays in the introduction of additional services for customers, the transition of pensioners to the banking system, the further digitization of payments and population decline, as well as the postponement of real estate sales from the third quarter of 2025 to the fourth quarter.
It is noted that in the third quarter of 2025, Ukrposhta accepted 19.6 million domestic and international letters (20.6 million in the third quarter of 2024), 10.2 million parcels (11.3 million), and 20.8 million payments (21.7 million).
According to the report, Ukrposhta currently has 5,100 stationary points serving 11,100 service points and 2,000 mobile points serving 20,100 service points.
The average number of full-time employees in the third quarter of 2025 was 27,100 (30,200 a year earlier), and the average salary was UAH 18,500 (UAH 17,100).
Separately, information was added that a plan of measures to improve the financial situation was developed at the meeting of the supervisory board. In particular, this involves maintaining a delivery quality level of at least 95%, improving the customer experience, further integration with key customers and marketplaces to increase shipment volumes, and launching the first agency parcel delivery points and parcel terminals to improve pedestrian accessibility.
As for payments, the front-end system is being updated and a transition to a new payment system is underway, with revised payment rates to increase revenue. A decision has also been made to sell real estate that is not used in operational activities, and a gradual optimization of personnel is taking place in line with the reduced volume of traditional services (from 28,800 employees in January 2025 to 27,100 employees in September) and a deferred review of salaries for production personnel due to failure to meet financial targets.
Ukrposhta added that it plans to expand the functionality of its new mobile app for customers in the fourth quarter of 2025, where parcels, payments, and other services will now be automatically loaded. Preparations are also underway for winter, including a review of processes and routes, and the purchase of additional lights, power banks, and pallets.
According to the report, the outstanding portion of the EBRD debt amounted to UAH 1 billion 325.9 million at the end of the third quarter, with a maturity date of June 20, 2032.
As reported, in the first half of 2025, Ukrposhta increased its revenue by 5.4% compared to the same period last year, to UAH 6.505 billion, reducing its net loss by 27.2% to UAH 311.8 million.
The national postal operator Ukrposhta has announced the launch of its own network of parcel terminals manufactured by the Ukrainian company Modern Expo, according to the company’s CEO Ihor Smelyansky.
The Prozorro electronic procurement system indicates that the cost of the tender announced on September 16 was UAH 20.79 million. The sole participant, a Ukrainian-Polish joint venture in the form of Modern Expo LLC, was selected as the supplier, and the contract was signed on October 13.
“Today, Ukrposhta can announce the signing of an agreement for the supply of its own post office boxes — importantly, Ukrainian-made — with the market leader, Modern Expo,” Smelyansky wrote on Telegram on Tuesday.
The company’s CEO specified that the first 100 parcel terminals are planned to be installed before the New Year: 70 in Kyiv and 30 in Odesa.
According to him, access to parcels is possible both through the app and through a PIN code on a keyboard with metal buttons. The parcel locker will allow users to both receive parcels and send letters.
According to the agreement, two types of parcel terminals will be supplied: standard and extended autonomy, designed to operate in autonomous mode and with enhanced security standards. The cost of batteries for extended autonomy parcel terminals is four times higher than for standard ones, and charging devices are three times more expensive.
The Prozorro system also states that since the beginning of 2024, Ukrposhta has made several similar purchases of self-service postal terminals (postal terminals) with installation. The cost of those tenders was lower than the agreement with Modern Expo, but the contracts concluded with other winners were subsequently terminated due to their failure to fulfill their obligations.
The national postal operator Ukrposhta has announced that from October 1, it will reduce rates for sending small PRIME parcels (up to 2 kg) to the US by $1.5-2, and they will cost from 260 UAH, which is less than before, according to the company’s CEO Ihor Smelyansky.
“To support Ukrainian exporters during the busiest pre-holiday sales season in the US, which accounts for more than 25% of annual sales, Ukrposhta… Starting October 1, rates for small PRIME packages will start at 260 hryvnia, which is $1.5-2 less than before,” the company’s CEO Ihor Smelyansky wrote on Facebook on Tuesday.
He specified that this refers to delivery within seven days to more than 15,000 branches throughout the United States.
According to him, in partnership with DHL, Nordi, and Lufthansa, a logistics chain has been built, including parcel processing in Ukraine within 24 hours, delivery to London or Frankfurt within 34-40 hours, then the parcel goes to recipients in the US: New York, Miami, Chicago, Los Angeles.
According to Smiliansky, the introduction of US customs duties on postal items worth up to $800, with a 10% duty for Ukraine compared to 15% for the EU, 25% for Moldova, and 45% for Switzerland, gives Ukrainian small businesses the opportunity to maintain their positions and even increase their volumes, especially given that many countries have not yet resumed deliveries to the US.
Smiliansky added that Ukrposhta has a share of over 50% in the international delivery market.
According to information on the company’s website, the current cost of sending a small PRIME package (no side exceeding 60 cm, and the sum of all measurements not exceeding 90 cm) weighing 100 g to the US is UAH 321.64, and 2 kg – UAH 1,135.6.
The national postal operator Ukrposhta has purchased 160 new vehicles to improve its logistics using credit funds from the European Bank for Reconstruction and Development (EBRD), which will reduce the average age of its fleet, currently 17-18 years, by five years, according to the company’s CEO Ihor Smelyansky.
“Thanks to our partners at the EBRD, Ukrposhta has updated its fleet with 160 new vehicles (modern MAN and Iveco) for efficient logistics and to compensate for vehicles lost under shelling,” he wrote on Telegram on Thursday.
It is noted that 100 MAN vehicles (5 tons) are intended for interregional transportation, restoring logistics links between transport hubs damaged by the war, while 60 Iveco vehicles (20 tons) are intended for large interregional transportation.
As Smelyansky clarified, the first 11 vehicles are already operating on routes, delivering humanitarian and commercial cargo, and the rest will be delivered by the end of this year.
“This is a continuation of the large-scale upgrade that started last year: at that time, Ukrposhta received 250 Citroën Jumpers,” Smelyansky emphasized.
The CEO also added that since the start of the full-scale invasion, the enemy has caused more than UAH 2.5 billion in damage to the company’s infrastructure.
In its latest report, Ukrposhta said that as of June 30, 2025, EUR 42.5 million had been received under a loan agreement with the EBRD, and EUR 14.81 million had been repaid.
According to the report, as of June 30, 2025, the company had breached the financial covenants under the loan agreement with the EBRD, but at the company’s request, the bank waived the requirement to comply with the covenants for 2025.
In the first half of 2025, Ukrposhta increased its revenue by 5.4% compared to the same period last year, to UAH 6 billion 505.0 million, reducing its net loss by 27.2% to UAH 311.8 million.
The national communications operator JSC Ukrposhta intends to comply with the National Bank of Ukraine’s (NBU) capital requirements by January 1, 2026, using its own resources, without recapitalization from the budget, according to the company’s CEO Ihor Smelyansky.
“Will Ukrposhta bring its capital into line with the new requirements by January 1, 2026, as required by the NBU resolution? Yes, it will. Does Ukrposhta need additional capital from the state to do this? No, it does not. This will be done with its own resources,” he wrote on Facebook on Friday evening.
According to him, as of June 1, 2025, Ukrposhta’s capital amounted to more than UAH 4 billion. At the same time, from the same date, the NBU changed the procedure for calculating capital, which, according to the CEO, “applies to everyone, but in practice, primarily to Ukrposhta.” As a result, after revising the approaches to capital assessment, the indicator for the company turned out to be negative – minus UAH 600 million.
Smelyansky also explained that Ukrposhta had not yet submitted documents to obtain the opportunity to open a bank because it had already had a negative experience with such attempts when trying to buy Alpari Bank, which was later liquidated. The CEO noted that the company’s shareholder, the Ministry of Community and Territorial Development (Ministry of Development), the First Deputy Prime Minister, and the Ministry of Economy tried to find common ground with the regulator on how best to resolve this issue.
“Moreover, this topic was discussed last week during the IMF mission, so, of course, we did not do anything that could raise questions from our partners,” Smelyansky added.
According to him, at meetings attended by the Ministry of Economy, the Ministry of Development, and representatives of the NBU, it was agreed that Ukrposhta would submit a joint action plan with its shareholder, which would have to be approved by the NBU, and only then would it submit a package of documents in accordance with the approved plan.
“Did Ukrposhta submit a project jointly with its shareholder? Yes, it has. Has the final meeting taken place? No, it has not. Moreover, it has already been postponed three times by the NBU. Does it make sense to submit documents to the bank without an approved plan? No, it does not. Why? Because the regulator has such broad powers that it can reject any documents for any reason,” Smelyansky added.
As reported, this week, National Bank Chairman Andriy Pyshnyy said that the central bank had approached the government in response to a request regarding the fiscal risks it sees in connection with Ukrposhta’s attempts to acquire a bank.
“We have identified the possibility of the need to recapitalize Ukrposhta… The owner of a significant stake must meet the requirements set forth in the legislation: be financially capable, have a well-developed corporate governance system, and have a clear understanding and strategy for the bank. We are waiting for the supervisory board, the owner of Ukrposhta, whose functions are performed by the Ministry of Community and Territorial Development, to provide the relevant documents,” he said on September 11.
Earlier, Smelyansky stated that, despite opposition from the National Bank, the launch of a financial inclusion bank remains a priority goal and task for the national communications operator JSC Ukrposhta.
In the first half of 2025, Ukrposhta increased its revenue by 5.4% compared to the same period last year, to UAH 6 billion 505.0 million, reducing its net loss by 27.2% to UAH 311.8 million. However, the company ended the first half of this year with negative capital of UAH 101.6 million, compared to UAH 210.2 million at the beginning of the year.
Launching a financial inclusion bank remains a priority goal and task for the national communications operator JSC Ukrposhta, said its CEO Ihor Smelyansky.
“As the classic said: the goals are clear, the tasks are set – let’s get to work, friends!” he wrote following the results of Ukrposhta’s assessment at the Universal Postal Congress in Dubai, where, according to him, the company lagged far behind other countries in terms of business model compliance – only 21 out of 100 points, although this is more than 9.9 points last year.
“This is because we have not yet launched a financial inclusion bank, and that is why we are lagging behind 87 postal services around the world that have already done so. These are not my words — these are the conclusions of the UPU (Universal Postal Union) experts. At the congress, India Post showed that its bank already has 121 million customers. The Italian Post Office owns up to 80% of all deposits in the country,” Smelyansky said.
As reported, in August, the National Bank announced that Ukrposhta lacked the capital to create a bank.
According to the CEO of Ukrposhta, at the congress in Dubai, the company received the Rising Star Award for the first time for the fastest progress in the Postal Development Index (2IPD).
He specified that the reliability indicator rose from 82.6 to 91 points thanks to the timely delivery indicator of 90%, which has grown to 98% in recent months, and the launch of 24 automated sorting centers.
Smelyansky added that Ukrposhta’s delivery geography indicator jumped from 31.6 to 87.9 points thanks to 100% coverage of Ukraine, including frontline territories, and 192 countries for export, while the business model stability indicator rose from 78.1 to 85.4 points due to the development of mobile infrastructure, satellite communications, and diversification of the vehicle fleet.
As previously reported, in the first half of 2025, Ukrposhta increased its revenue by 5.4% compared to the same period last year, to UAH 6 billion 505.0 million, reducing its net loss by 27.2% to UAH 311.8 million. However, the company ended the first half of this year with a negative capital of UAH 101.6 million compared to UAH 210.2 million at the beginning of the year.
