SkyUp (Kyiv) for the period from December 23, 2020 to January 30, 2021, will launch a flight on the Kyiv-Sofia (Bulgaria)-Kyiv route.
According to the company’s website, flights will be operated twice a week: on Wednesdays and Saturdays. Ticket prices for the Kyiv-Sofia flights start from UAH 1,248 without luggage, Sofia-Kyiv from UAH 1,062 without luggage.
SkyUp notes that from October 1 to November 30, 2020, Bulgaria canceled mandatory self-isolation for Ukrainian citizens who arrive in the country. To cross the border, one must have a negative PCR test done no later than 72 hours before travel.
The company also added that the requirements for winter travel are still unknown, so it is necessary to additionally check the current rules of entry and rest on the eve of departure.
SkyUp Airlines (Kyiv) will perform an irregular flight to Tashkent (Uzbekistan) on October 1, ticket prices start at UAH 9,031 one way.
According to the press service of the company, the PQ7979 aircraft will depart from Kyiv on October 1 at 04:10 and arrive in Tashkent at 11:20. Flight PQ7980 will return to Ukraine from Tashkent on the same day at 12:20 and arrive in Kyiv at 16:00.
Tickets can be purchased on the airline’s website in the All Flights – Special Flights section.
SkyUp notes that from October 1, to enter Uzbekistan, one needs to have a negative PCR test done no later than 72 hours before arriving in the country.
According to the Ministry of Health of Ukraine’s data of September 25, Uzbekistan is included in the “green” zone, therefore, after entering Ukraine, self-isolation or taking a PCR test is not required.
SkyUp (Kyiv) airline in August 2020 carried 211,900 passengers, of which 166,800 by charter flight and 45,000 by regular flights.
The press service of the airline reported on Friday that in total, in August, 1,231 flights were performed under the domestic and international flight programs (926 charter flights and 305 regular flights). At the same time, 91.5% of flights were serviced in line with the schedule.
Some 214 domestic flights for the specified period were carried out. They were used by 31,100 passengers. The most popular destinations were: Odesa-Kyiv-Odesa, Zaporizhia-Kyiv-Zaporizhia and Odesa-Kharkiv.
In addition, SkyUp transported about 7 tonnes of cargo in August. All cargo was carried out by passenger flights in the baggage compartments.
The Ukrainian airline SkyUp Airlines (Kyiv) will launch flights between Kyiv and Istanbul, Turkey, from September 25.
The company’s press service said on Thursday evening that Kyiv-Istanbul-Kyiv flights will be carried out on Mondays, Wednesdays and Fridays.
One-way ticket without luggage will cost UAH 1,600.
According to the State Border Guard Service of Ukraine, the following documents are required for trips to Turkey: foreign passport or Ukrainian ID card, medical insurance certificate that covers the cost of coronavirus (COVID-19) treatment in the territory of Turkey.
In addition, medical examination for COVID-19 will be carried out at the checkpoints. If the symptoms of the disease are detected, free PCR testing will be carried out.
SkyUp Airlines (Kyiv) starting from June 26 will resume domestic flights in Ukraine.
The press service of the airline said on Tuesday that the first, in particular, flights are launched from Kyiv to Lviv, Odesa, Kharkiv and Zaporizhia. In July, flights will start between Kharkiv and Lviv, Kharkiv and Odesa, Lviv and Odesa, as well as Lviv and Kherson.
According to the current schedule, flights from Kyiv to Lviv and Odesa are planned on June 26, from Kyiv to Kharkiv and Zaporizhia on June 29, as well as from Lviv and Odesa to Kyiv, and June 30 from Kyiv to Lviv.
In addition, ticket sales will also start for flights from July 1 to September 15 for the following destinations:
– Kyiv-Lviv (daily, except Sunday), Lviv-Kyiv (daily, except Saturday);
– Kyiv-Odesa-Kyiv (daily, 11 times a week);
– Kyiv-Kharkiv-Kyiv (daily, except Sunday);
– Kyiv-Zaporizhia (daily, except Saturday), Zaporizhia-Kyiv (daily, except Sunday);
– Kharkov-Lviv-Kharkiv (Tuesday, Friday, Sunday);
– Kharkiv-Odesa-Kharkiv (Monday, Wednesday, Thursday, Saturday);
– Lviv-Kherson-Lviv (Monday, Thursday, Saturday);
– Lviv-Odesa-Lviv (Tuesday, Friday, Sunday).
The cost of tickets starts from UAH 500 for a one way ticket without baggage.
At the same time, the airline said that minor changes in the schedule are possible for some flights starting from July 16.
SkyUp Airlines (Kyiv) plans to resume flights to Georgia and Albania from July 1, 2020, and to other countries stipulated by the schedule before lockdown is introduced from July 15, if cancellation of entry bans is carried out according to preliminary arrangements between countries.
According to the company’s press release on Saturday, June 20, passengers are advised to review the requirements for entering the country of destination and the rules for returning to Ukraine before purchasing a ticket, as well as make sure that they have all the necessary approvals for the trip.
“If a passenger purchases a ticket to a country, rules of entry into which the passenger cannot comply with, the refund for an unused air ticket will be carried out according to the fare, but can last up to six months,” SkyUp said.
According to the airline’s data, since March 2020, SkyUp Airlines has received about 286,000 applications regarding compensation for tickets that were not used through the flight ban. However, passengers have already received EUR 13,186 and UAH 1.9 million of reimbursements, while some 4,700 passengers have issued promotional codes for a total of UAH 38.1 million.
The company also said that since the beginning of lockdown, their support service has been operating in the overloaded mode, that is, during all that time up to 13,000 applications were received daily. Therefore, due to the fact that it was physically impossible to process all of them within the period of three to five days, as under normal conditions, the time for feedback increased.
In order to resolve this issue, SkyUp is introducing the application processing automated system. This means that the passenger, after registering on the airline’s website in a personal online account, will be able to independently choose the type of reimbursement that suits him, and passengers who have previously applied for a refund, according to their wish, change the status of the application for a promotional code or transfer dates if, on a previously submitted application, a refund invoice has not been issued yet. Functionality will be available approximately in three weeks.
“The introduction of lockdown at the international level significantly affected the aviation in general, and SkyUp is no exception in this global crisis of air transportation. For us and for many airlines as well, that period made it impossible to fully perform operational activities. Therefore, we have neither the opportunity nor the economic means in order to immediately refund to all people who made the request. We understand the wish of passengers to return their funds as soon as possible. Now we need to be patient, because this process will take longer than usual. We will return the funds gradually,” the airline’s press service said, citing Director General of SkyUp Airlines Yevhen Khainatsky.