Ukraine’s Cyber Police have warned citizens about a scam involving fake electricity bills, which may be sent via email or messaging apps purportedly on behalf of the Ministry of Energy or other government agencies.
According to the statement, scammers may inform recipients of alleged outstanding balances, send payment invoices, or demand immediate payment. To make their messages more convincing, they use official logos, the names of government agencies, and formatting that resembles genuine communications.
The main goal of the attackers is to trick users into clicking a link to a phishing website. There, they may be asked to enter their credit card information, username, password, SMS verification code, or other personal information. Malware may also be distributed under the guise of a bill or document. As a result, scammers can gain access to bank accounts, email, social media, and other accounts.
The Cyber Police emphasize that the Ministry of Energy of Ukraine does not send electricity bills to consumers and does not collect utility payments. Bills are issued directly by the electricity suppliers with whom consumers have signed contracts.
Signs of a fraudulent message may include a demand for immediate payment via a link provided, information about a non-existent debt, a sender’s email address that does not belong to an official institution, a request to enter bank details or a password, as well as unknown attached files.
Grammatical errors, unusual phrasing, and attempts to create a sense of urgency should also raise red flags.
It is recommended to verify information about electricity payments only through your provider’s official website or app. The cyber police advise against clicking on links in suspicious emails and against entering personal or banking information on websites linked to via email or messaging apps.
If a user has already clicked on a suspicious link, entered banking information, or lost funds, they should contact their bank as soon as possible to block their payment instruments. It is also important to save the correspondence, links, phone number, and other evidence to report the incident to law enforcement.
Additional information about current fraud schemes and ways to protect yourself can be found on the “Cyber Brama” portal at stopfraud.gov.ua.
